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      Small start up going in the wrong direction - Enterprise Customer Success Manager Zuub Employee Review

      2.0
      10 June 2025
      Enterprise customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Not many to list here. They typically run around like a chicken without a head. There is no structure, its very much a daily fire drill.

      Cons

      No structure Leadership is moving backward. Dropping the SaaS based side of their business to only focus on API connections.

      Explore other reviews about Zuub

      5.0
      20 Nov 2024
      Customer success associate
      Recommend
      CEO approval
      Business outlook

      Pros

      - Positive work environment - Leader in this type of product - C-suites are always willing to hear you out with ideas/feedback - You have the ability to help create/streamline scalable processes

      Cons

      - Typical startup growing pains - Remote only so there is little interaction between teams

      1.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The leadership that’s currently at the VP and Director level should be the ones running the company.

      Cons

      Poor pay, poor benefits (no matched 401k, no remote work stipends, etc), constant layoffs (4 in the past 2 years and no severance)

      1
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