Incredible place to work - Customer Success Manager Zylo Employee Review

5.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The culture, innovation, and mentorship is remarkable.

Cons

Work load is heavy. Must be a self starter

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Zylo Response
1y
Thank you for your feedback and for recognizing our culture, innovation, and mentorship—we take great pride in fostering an environment where employees can thrive and grow. We acknowledge that our fast-paced environment can be demanding, and we appreciate the dedication and drive our team members bring every day. We’re always looking for ways to support work-life balance and ensure that workloads remain manageable while maintaining our commitment to innovation and excellence. If you have specific suggestions or challenges, we encourage you to share them with your manager or leadership team—we value your input!

Explore other reviews about Zylo

5.0
22 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Industry leading product and founders who genuinely care about the people and business. There is a real focus on connection for remote users so you do not feel like you're out on your own.

Cons

Not a lot of personal development opportunities. You will be expected to work with what you have when you are hired.

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Zylo Response
1y
Thank you for sharing your experience and for recognizing the strength of our product, our founders’ commitment, and our efforts to foster connection for remote employees. We’re proud of the culture we’ve built and appreciate your feedback. We understand that professional development is an important factor in employee growth and satisfaction. Since your time with us, we’ve launched a Career Pathway program designed to provide clearer growth opportunities and skill-building resources for our team members. We are committed to helping employees develop their careers within Zylo and continue to refine our initiatives to support their success. We appreciate your contributions during your time with us and wish you all the best in your next endeavors!
4.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Managers who will genuinely care about your growth - Competitive Pay - Unlimited PTO that you're encouraged to take - Work on fun product that you can actually articulate what it does - Your voice matters, in engineering. Encourage to speak up when direction doesn't make sense. There's a lot of trust in the engineers. - Internal committees do try to make the remote experience fun and exciting - Remote Opportunity - CEO is actually a really cool dude

Cons

- Healthcare benefits are bad, lots of medications not covered well - If you live near Indy, forced Hybrid unless you have a circumstance they deem is good enough to work remote - If you are not working in Engineering, day-to-day life is stressful. Especially in sales. When sales are up, depts are positive and great, otherwise you are constantly pressured. - Some management in other departments are just plain not nice, have caused the departure of amazing talent from the company. This feedback has been reported in many reviews, but nothing is unfortunately ever done. This management requires "yes men" for their team and if you don't comply you are pushed into moving on. - Company is burning money and unfortunately not making enough sales, they've gone through multiple layoffs in the last year. Be wary on applying to open positions.

3
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Zylo Response
1y
Thank you for sharing your detailed experience after working with us for several years. We're glad to hear that you valued the care from managers, competitive pay, and the opportunities in engineering, along with the positive culture and leadership support. We’re sorry to hear about the challenges you faced, particularly with healthcare benefits, hybrid work policies, and experiences in other departments. We’re committed to reviewing and addressing the concerns you’ve raised to improve the overall work environment. Your input helps guide our efforts to create a more supportive and positive workplace, and we appreciate your candidness.
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