Supportive founder, but poor management. - Customer Support Agent bigbasket Employee Review

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Founder and Rohil are the good people.

Cons

Worst Team leaders and managers. They do not support the team members at all, they will keep puting people in PIP and keep removing, that is the reason whole year their will be opening in this company.

Explore other reviews about bigbasket

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team, good learning opportunities, flexible work environment, and helpful colleagues.

Cons

Workload can be high during peak periods, and some processes could be improved.

5.0
19 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work atmosphere and great people to work with

Cons

Lot of work to be done by a small number of people

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