Fun place to work, but dissatisfying - Graphic Designer btrax Employee Review

Thank you for your well-balanced response! We of course appreciate the praise and as the Office Manager I am always looking for feedback to improve the satisfaction of our employees. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Since your time at btrax, I personally have made strong efforts to take ownership of all interns and their program at btrax. Currently, I provide each intern with a offer letter that is tailored around the intern's needs - namely, what they want to learn / accomplish during their time at btrax. Each intern is provided with transportation assistance, free meals during company events, a 6 week review, a review at the end of their internship, as well as written letters of recommendation and / or LinkedIn recommendations as reward for completing their internship with satisfaction. There is also the added value of our cross-cultural community, which gives all members of btrax the opportunity to practice foreign languages with native speakers, and learn the cultures of different places through human interaction. While the interns are not compensated on an hourly basis, yes, the internship program is now under the direct supervision of solely the Office Manager, and each intern is paired with a mentor to maximize the learning benefit for the intern. At btrax, Inc. it is our belief that an internship should largely benefit the intern and is a great opportunity for a student or recent graduate to get real working experiences. We also do not accept anyone for an internship that we do not believe has the potential to become a full-time, paid employee at the end of their training period. We are working hard to improve our internship program, and would like to compensate them appropriately like good companies such as Apple and Google do; unfortunately we do not currently have this capability. I truly thank you for your concern toward the interns at btrax; it was one of my first worries upon joining the company as well. Please rest assured that all of your concerns regarding the internship program are now no longer true at btrax, Inc.. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- btrax, Inc. started as a web-design company, but with the new year in 2014, we are making a large shift away from design and toward marketing strategy, localization, and branding. We will always retain our core as creative with a focus on web design, user-experience design, and technology and have enjoyed working on a variety of projects with such client as Nissan, Square, and Expedia. ------------------------------------------------------------------------------------- In our metamorphosis, we have struggled to keep up with the competitiveness of tech and financial companies in terms of salary, but have always tried to remain fair to employees by offering 80% coverage of the monthly premium for health insurance (vision and dental included), a flexible and unlimited Vacation system, sick days in accordance with California law, flexible working schedules, and monthly company events. Currently, we have several projects in the pipeline that are set to kick off this month; additionally, we have had several unexpected projects and inquiries as a result of our business development strategy and recent overhaul of the website and blog. Morale is picking up, and I have no doubt that this year will be the year that btrax will raise the bar and compete with companies in the bay area for talented individuals such as yourself. As for the turnover rate, I will not deny your claim, as btrax strives to be a transparent and fair corporation. Many of these incidents I was not present for so I do not wish to speculate. I do wish to sincerely apologize on behalf of btrax for anyone in the past who had a bad experience with our company. We have hit some bumps and some major detours along the way to come to where we are in 2014 and we can only learn from the past and look forward to better times. We here at btrax would like to thank you for your 3 years of dedication, perseverance, and apparent patience. Additionally, I would like to thank you for bringing these issues to my attention; there is no hope for our company's culture and business to improve if more people like yourself do not voice their opinion. Thank you,