Senior Management other than VP of Sales do not know how to run a successful cosmetic company - Manager butter LONDON Employee Review

1.0
4 June 2014
Recommend
CEO approval
Business outlook

Pros

benefits, employee discount, summer fridays

Cons

Pushing so hard to make a number, at all costs. Over filling the retailers to the point that they wont take any more product. Lack of proper field presence. It was like we threw product out there and hope it would stick, while our competitors ran circles around us. having to go through so many approval processes that we often times missed the boat on opportunities for advertising and promotions Departments that don't talk to each other. Marketing running the company rather than sales. It was so backwards. Sales should not have to beg to make things happen a CEO who was so involved in the details that no one could get anything done. She was in the details but didn't understand them. We were all constantly running in circles to make reports rather than focusing on the business. And last but not least, a company that eliminates their entire sales force claiming a new field based structure. Which isn't possible in this business. Wake up. The people you have in place now are all talk and no action. This company is going to go under, and under fast. People are not disposable. Where is the loyalty to the people who were loyal to you? Such a waste. Unfortunately butter LONDON is being laughed at by every other cosmetic company. The senior management drove it in to the ground. It is so sad.

Explore other reviews about butter LONDON

5.0
24 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

LOVE my coworkers! Love the commission! The clients are fun and interesting traveling all over the world. The product discount we get as employees is amazing! Plus health and dental benefits is a huge added bonus! State insurance was so much more expensive before I started with butter. I don't agree with the pay for manicurist that is on here - since you get both hourly and commission. Managers are cool, always trying to do what they can to keep us happy.

Cons

It is hard to use all my vacation like mentioned previously - but I get 3 weeks of paid vacation which is unheard of in retail/salon industry. If I get my time in early I usually get it. AND I never lose it, they even let me keep what I couldn't use from last year! I do agree with security being a hassle, but hey that's the airport. Plus you can't bring in liquids so buying food can get expensive!

1
2.0
4 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the product is great and the discount is good, although other cosmetic companies tend to give their employees the product for free. Most of the people working under the directors are great and fun to work with.

Cons

- Too much micromanagement that starts at the very top. The president doesn't trust the directors to do their jobs and in turn the directors don't trust their employees to do their jobs. There is a lot of finger pointing and blame being put on other people. - I have witnessed and heard stories of the president lashing out angrily at employees, sometimes screaming at them in an unprofessional manner. Most of whom are directors with much more experience in their field than her. - HR is a joke and it is sadly affecting the job satisfaction of the employees. They don't know who to turn to when they are having issues with the president (because she is also the president's assistant), when they are having problems with the few directors she pals around with, or when a male co-worker is being inappropriate (this particular co-worker has had MANY complaints about making people feel uncomfortable and nothing has been done). I also suspect the HR coordinator is responsible for some of the positive reviews below after negative ones have been posted. - The company is a sinking ship with a high turnover rate.

4
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