Running billing scam on unsuspecting customers - Anonymous employee cxLoyalty Employee Review

1.0
24 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

How can you sleep at night? Google affinion group, trilegiant, autovantage, etc. Thousands of complaints to the better business bureau, dozens of state attorney generals suing you

Cons

They don't split the loot amongst the thieves equitably

Explore other reviews about cxLoyalty

5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

nice co-workers, great leaders, good pay

Cons

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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