Not as good as they make you believe it is. - Customer Support eBay Employee Review

1.0
2 May 2019
Recommend
CEO approval
Business outlook

Pros

Friendly teammates Benefits Honestly nothing else other than the above^

Cons

Team Leaders are micro managing a lot, no freedom, every second of your activity is recorded and have the head ate off you if you're in the bathroom longer than 10 mins per day, They lure you in with the illusion of empowerment and freedom when really it's a trap. HR are extremely un-lenient sick days are not tolerated and you'll be threatened with multiple phone calls while you're out. leaving eBay was the best decision I've made in years, now at a company who appreciates my hard work and dedication and understands I am human! Also the two offices are too far apart

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5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and intuitive to use

Cons

Buyers always get prioritized with no full comp to sellers

3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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