Most horrible company I've worked for - Customer Service Representative eBay Employee Review

1.0
1 June 2021
Recommend
CEO approval
Business outlook

Pros

Coworkers are the only pros I can think of

Cons

Ebay has been the most horrible job experience of my life, no exaggeration. The most toxic micro-management I have ever come across, people getting promotions based on whether they've made friends with managers rather than talent, job will cause you a burnout sooner or later. I've seen the smartest, most hard-working people leave the company within their first 6 months there, probably because they saw what was coming. It sometimes felt like they were trying to hire the least skilled people in the company because they knew they would have no where else to go once realising how bad the job was. With the amount of abuse you get on calls plus the volume of calls you are expected to take every day and the non existent support from management, I don't know how they do not expect people will want to leave. Problem is, the smartest people leave, the not so smart...stay. I have come across the most racist, disrespectful, ignorant people on calls and that has been from day 1. And expect no different behavior from some of the management there. Then you get told that that's just how it is and that you have to deal with it. Great! I used to go back home every day after work and cry for a good hour because of the awful time I was having in there. I knew that most of my colleagues were feeling the same way. I could not believe I had just left my previous job for this. No one should ever have to feel this way. Honestly don't make the worst mistake of your life to take a job with them, what they advertise is NOT what you get. And by the way, despite their promising that they are an equal opportunity employer, I have seen 0 foreigners getting coaching/leadership/management positions in our departments in my 3 years working for them. Some food for thoughts for you there ;)

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eBay Response
5y
Thank you for taking the time to share your thoughts with us. We truly do value your insights and we'd love to hear more regarding the frustrations you felt during your eBay employment. If you'd like to share more, please email glassdoorfeedback@ebay.com.

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