Awful - Customer Service Representative eBay Employee Review

1.0
22 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Money is decent, growth opportunities, and the job is easy enough

Cons

Company culture is awful: work work work mentality, very impersonal work environment, terrible company policies, other departments hang up on you when you try to transfer and leadership is so disappointing. Managers will meet with you and rather than come prepared with pointers for you to improve they want you to come up with your own pointers…um excuse me…what’s your job exactly? Why am I basically managing myself? ZERO positive feedback or warmth. The company is like working for a piece of metal. No feelings in the work environment. Just cheesy attempts at making you feel valued when the managers make you feel like a number. Also…training was awful!!! Super unhelpful once we actually started working - hasn’t been 6 months and I’m already looking for new employment.

Explore other reviews about eBay

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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