Great Place to Work - Team Leader eTRANSERVICES Employee Review

Supportive Team Culture: Teams across departments are generally collaborative and eager to help, which makes cross-functional work smoother. Leadership Accessibility: Leadership is approachable and open to feedback, especially within the Operations and Program Management areas. Process-Oriented: The company is serious about continuous improvement, with a strong focus on process optimization, compliance (ISO, CMMI), and task tracking using tools like ClickUp and SharePoint. Flexibility & Autonomy: Many roles offer a good degree of autonomy to propose improvements and implement solutions.

Resource Constraints: Like many small to mid-sized contractors, resources can be limited, Sometimes leading to bandwidth challenges. Growing Pains: As the company scales, some processes are still being standardized, which can occasionally create confusion or duplicated efforts. Communication Gaps: Interdepartmental communication has improved but still has room for growth, especially during fast-paced proposal or onboarding phases.

HR was the best prior to new mgmt.

The CEO does not appreciate his employees, and is a narcissist. He literally only cares about his white colleagues, even though he’s a black male, and does not do anything to protect his employees. HR is the absolute worst now that it’s under new management, and I hope everyone gets the karma/ reality check they deserve for their wrongdoings. NO ROOM FOR GROWTH AND PAY DOES NOT MATCH EXPECTATIONS THEY EXPECT YOU TO WORK LONG HOURS BECAUSE YOU’RE SALARY AND OVERTIME UNDERPAID AND OVERWORKED NO REAL TRAINING ONCE YOU COME ONBOARD POOR LEADERSHIP AND LACK OF SUPERVISORY EXPERIENCE AMONGST MANAGEMENT TEAM