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      i-Tech Support

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      i-Tech Support reviews

      Avoid this place if you can - Anonymous employee i-Tech Support Employee Review

      1.0
      25 Sept 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I can't think of a single good reason to work here.

      Cons

      The pay is far below market average and work load is unevenly distributed to the very few hard workers, while there are others that do practically nothing. Speaking of pay, most employees on the operations side have been warned not discuss pay, in such a way that it felt like there'd be retaliation if you were to discuss it... which feels super sleazy. Management makes every decision based on their profits.. to the point that employees are put in tense situations to try and make the company money. Overall, it's the most toxic company I've ever worked for and I would highly recommend staying far away. I see and hear lots of remarks about customers that are ready to leave because of how bad this company is, and I don't blame them.

      avatar
      i-Tech Support Response
      1y
      We hear you and appreciate your perspective, thank you for sharing your feedback. We are disheartened to hear that we fell short and want to make sure open communication is available to all employees through their managers and HR. Please reach out through the appropriate channel as we want to address issues and improve where we can.

      Explore other reviews about i-Tech Support

      5.0
      10 Mar 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of environments to touch and expand knowledge fast. Great team to work with and escalate up if needed. Growth encouragement.

      Cons

      Wish they paid a little more

      2.0
      26 Oct 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company started with a strong foundation, which is what drew me in and got me excited about working there. But after the acquisition, things shifted. Expectations were constantly changing, and we were pushed to own results outside of our actual roles. Goals were raised week after week to a point where it felt like we were chasing something that wasn’t realistic.

      Cons

      New management didn’t seem to have a clear vision, and there was little sense of company culture. Departments felt disconnected, and it was obvious that some people had to work much harder to prove themselves compared to others.

      2
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