Does i-Tech Support pay their employees well?

According to anonymously submitted Glassdoor reviews, i-Tech Support employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at i-Tech Support. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at i-Tech Support?

72% of i-Tech Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated i-Tech Support 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

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i-Tech Support

i-Tech Support Reviews

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3.9

72% would recommend to a friend

(16 total reviews)

Armando Huerta

34% approve of CEO

76% positive business outlook

Ratings by category

3.9

Culture and values

3.9

Diversity and inclusion

3.9

Work/Life balance

3.8

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

i-Tech Support has an employee rating of 3.9 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The i-Tech Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

1.0

11 July 2024

Going downhill fast

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Some good coworkers remain but most have left over the last year.

Cons

Terrible leadership came with no experience in the industry and turning company into dumpster fire. Driven purely by profits and not by customer experience. Unethical practices by management, No modern systems and ability to deliver for customers. Most quality employees have left. Many customers are leaving or looking to leave.

i-Tech Support Response

We’re sorry to hear that we’ve missed the mark. We’re committed to creating a workplace built on open communication with a genuine focus on employee and customer experience. We appreciate your honesty and would love the opportunity to discuss your experience further. Please reach out to HR so we can understand your situation better.

1.0

25 Sept 2024

Avoid this place if you can

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I can't think of a single good reason to work here.

Cons

The pay is far below market average and work load is unevenly distributed to the very few hard workers, while there are others that do practically nothing. Speaking of pay, most employees on the operations side have been warned not discuss pay, in such a way that it felt like there'd be retaliation if you were to discuss it... which feels super sleazy. Management makes every decision based on their profits.. to the point that employees are put in tense situations to try and make the company money. Overall, it's the most toxic company I've ever worked for and I would highly recommend staying far away. I see and hear lots of remarks about customers that are ready to leave because of how bad this company is, and I don't blame them.

i-Tech Support Response

We hear you and appreciate your perspective, thank you for sharing your feedback. We are disheartened to hear that we fell short and want to make sure open communication is available to all employees through their managers and HR. Please reach out through the appropriate channel as we want to address issues and improve where we can.

2.0

26 Oct 2025

New management ruined this place.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The company started with a strong foundation, which is what drew me in and got me excited about working there. But after the acquisition, things shifted. Expectations were constantly changing, and we were pushed to own results outside of our actual roles. Goals were raised week after week to a point where it felt like we were chasing something that wasn’t realistic.

Cons

New management didn’t seem to have a clear vision, and there was little sense of company culture. Departments felt disconnected, and it was obvious that some people had to work much harder to prove themselves compared to others.

Viewing 1 - 3 of 16 Reviews