Not the company it once was, not even close!! - Customer Support iCIMS Employee Review

1.0
31 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Very nice work environment and office. iCIMS software is a solid platform.

Cons

Turnover, Turnover, Turnover. No direction, poor communication from the top down and across departments. All departments work in Silo's and are more concerned with pointing fingers. Very rarely do they backfill a position, instead all responsibility will be assigned to someone else (without a merit increase). Poor advanced training. Weak recruiting

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2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

Cons

Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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