Pros
The people are great, the product is important, and management up to the VP level have been helpful and transparent about a number of challenges we have faced this year, which counts for something. I have also seen individuals able to move roles internally. There is potential for large deals & to work with large logos.
Cons
My entire hiring class from a year ago is gone, quota has been raised amidst a pandemic, and the customers are not in a healthy place as we are short staffed in professional services and technical support. A customer can wait 10+ days to get a reply back or wait hours on the phone. This would be fine, but you will be grilled on pipeline and growth in order to achieve an unattainable quota (your team will celebrate hitting 50% of plan,) all while spending your days handling client escalations and not being able to do what you are paid to do.