Ops support agent - Anonymous employee iGO4 Employee Review

1.0
16 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people were a laugh however the minute you leave you’ll never talk to them again. There’s always overtime which is good because you’ll need to to make more money to compensate for them paying you as little as possible.

Cons

IGO4 is a great place to work if you’re a relative of somebody who works in upper management or your face fits. If you fit into these categories then you can bank of getting any role you apply for or a role will be created for you without any advertisement for other employees. They say they focus on growing talented people however they don’t take the time to acknowledge the people who have talent or ideas about improvement. The place is run by managers who don’t know the job of the people they’re managing which begs the question of how can you manage something you know nothing about. People do not feel valued and are regularly penialised for absence even under extenuating circumstances. There is no concideration for each persons situation. Pay may get reviewed however this is very unlikely so if you want a job that pays you for the work you do this is not the place for you to work.

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iGO4 Response
7y
Thank you for you feedback. At iGO4 we are continuing to make improvements and investment in developing staff, we have a number of secondment opportunities and always look to fill roles internally in the first instance. As well as our Reward and Recognition programme, we benchmark all salaries to ensure we remain competitive in the job market. We wish you every success in your new role. Bev Deans Head of HR

Explore other reviews about iGO4

1.0
19 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

32 hours full time is nice

Cons

You will not get any kind of pay rise or review here. The company since 2018 said it wasn’t making enough to give pay rises. Then it went through a buyout process so all pay was frozen then that company was also bought so again no pay rises. Now it is part of Markerstudy but they have already said no one in igo4 is getting a pay rise although their other companies are. They are making everyone fill in completely pointless mid year reviews grading you for no reason. They are terrible and you will not get any opportunity here! 7 years no pay rises!!!!

4.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible working - Friendly managers and management

Cons

- Low pay - Job can be stressful due to customer service aspect.

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