Pros
ABSOLUTLY DEFINATLY WITHOUT QUESTION NONE
Cons
Everything !! For $11.00 an hour you are beaten down, managers and supervisors SCREAM at you and everyone else with no respect for the member on the phone. You are written up if you don’t get elderly people to accept paperless they have no clue of the clientele they serve. Managers and supervisors or coaches depending on the day are the worst people ever to manage a center they are after their almighty bonus and will do anything to get it ie write you up, yell at you and beat you down. Please people do not work for this company. The company changed its name from Teletech to ttech due to legal actions being taken against the company. They must believe all employees have no brain or talk management and the company is a joke. If you have kids be prepared they don’t care, your schedule will change with no notice or respect to your kids or obligations but please know management walks out the door at 5 to get their kids