Pros
You learn many many things as you are forced to learn everything on your own.
Cons
No respect for working hours, Training on weekends not paid, overtime not paid and not rewarded, we used to pay 3 Euros when we were late (Call center department) Team leader unable or not in the position to help, fake family environment, not clear career process, Inferiority complex well distributed in the managment positions and no empathy, hierarchist and not respectful attitude of superiors in any situation, People in higher position not knowing procedures of job and not able to handle stress, profit oriented company ad not customer oriented and putting all the blames on Agents, Managment never taking responsibility, Isolating people that doesen't follow blindly company events and procedures