Pros
I agree with the other review about the pleasant personality of the agents. The Trainer, Lisa, was very nice too. They publish everyone's commission every few days. Some monthly commission checks were over $8,000; therefore, several agents are making between $70-$100K, all of which have been there longer than 6 months to a year, but it's there if you're patient. I am not a patient person.
Cons
Before I start, I was ONLY there for 1 week of training and 7 days on the floor. In that time frame, I sold 13 units which was higher than most new people. This way, you get the picture that I'm not some inept or disgruntled rep. I advised management, "if this is what you describe this as, I'm your man. If not, I won't be here a month." They hired me and misrepresented their situation. I was gone in under 3 weeks. Here's what I learned: During the interview, I was told I would have the same opportunity to sell as everyone else on the floor. They claim to market to the middle and upper tier market, not the non-standard market. This was UNTRUE. They market, re-market, and buy inexpensive and exhausted leads that have been badgered by sales agents 10-15 times before YOU, the agent, gets to speak to them. They also market to good people and fresh leads too. It's a mix bag of callers for sure. When I interviewed, I asked very directly if I had an equal shot to be successful as the veteran callers, AND would I get the same type of call from the middle and upper market as them? Their response, "Yes, calls are distributed in the order that they come into the cue." I found this to be untrue. I asked Paul (the owner) the same question and if he had the technical prowess to direct certain callers to certain agents making it very clear that I wanted the same level of calls as every agent on that floor. He assured this would not happen but agreed they had "those switches" in place. This also prove to be UNTRUE. How do I know? I began testing the IVR and the call-screeners myself and with the help of a few friends. When I called in as a 'Ready-to-Buy' customer, I was sent to the veteran side of the room 5 for 5 times. When I called as a shopper without existing auto insurance, I was quickly shot over to rookie-row. The new agents I was hired with or that had just gotten onto the sales floor before me were the benefactor of a non-standard/unqualified caller 5 for 5 times. Lastly, I lost 2 sales in the first week to customers calling back in, asking for me, then other agents writing my business. For which, they got full credit. I also lost 2 sales because of the complex software; I missed a button and completely donated those sales to the company (zero commission). After asking the manager to allow me some degree of latitude for being new and still learning the multiple screens, he agreed to comp me for those. DID NOT HAPPEN. I didn't waste much time there...not my type of place. I can sell and earn a decent wage at other places where the playing field is leveled. It's not a level playing field there, just know this going in and expect to earn a very LOW level of commissions for a few months till you get categorized for the BETTER callers. If you can hang a few months, you'll make good money there. It's kind of a skeevie system, the owner is one of those Silicon Valley tech nerds in flip-flops and has a room of techie people buying and blasting leads to the floor. It's quite cool how he's done this without a license to sell insurance himself. I respect his moxie, but the environment is more prone for a 25-35 up-and-coming rep, not for me (I'm in my 40s). Good Luck.