Equity Bank Reviews

3.3

43% would recommend to a friend

(171 total reviews)
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Brad Elliott

57% approve of CEO

54% positive business outlook

Equity Bank has an employee rating of 3.3 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

171 reviews
1.0
16 June 2023
Recommend
CEO approval
Business outlook

Pros

Most of the employees of Equity are great people. Unfortunately, that's the only thing good left to say

Cons

Since going public, the company has been in decline...profits and numbers are more important than anything. Their core values supposedly include "integrity" and "respect." However, in just ONE example (there are many) of how they fail to uphold these values, Equity has recently forced employees to open a checking account with the bank in order to receive direct deposit paychecks. Furthermore, if you opt for a paper check, you will not get paid even close to on time. Last, other than the glaringly obvious overstepping of what an employer should ask of their employees to get paid in a fair way and on time, it also feels that you're participating in dishonest practices. They claim this is to represent the bank and "know our products," but the real reason is so they can meet lofty goals that they set before the bank went to NYSE and make accounts/deposit numbers look better than they really would be (it sounds dangerously close to the realm of misleading the shareholders, doesn't it?). Other downsides include being forced to work 2 of the 10 paid federal holidays a year, one of which you're attending a corporate propaganda conference where they pat their backs and "entertain" you with childish skits, being constrained by 1950's workplace rules (covering tattoos, they don't like you to have beards, etc), even if you're a back office worker who never interacts with the public, the CEO literally swears AT people and yells and low-level employees, he overrides decisions that he doesn't understand and makes no attempt to understand, their benefits are a joke compared to other companies of similar size, most departments are severely understaffed which leads to poor work/life balance and high stress, upper level management turnover is rapidly increasing as people get sick of dealing with Brad (CEO), this turnover is leading to constant restructures of departments to the point that people are overseeing departments in areas in which they have little to no knowledge or experience, the main office (Kellogg and Rock road) constantly has vehicles in the parking lot getting vandalized (tags stolen, catalytic converters cut out), this list could be a mile long. Simply put, Equity has become a "what can our employees do for us" type of workplace rather than "how can we support our employees." It's very disappointing, because this used to be a fantastic place to be, but greed and power have taken precedence over "integrity and respect."

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Equity Bank Response
2y
We are sorry to hear that this has been your experience at Equity Bank. We would like to learn more about your experience to better understand your situation. We strive to be an employer of choice and continue to be recognized as one of the best places to work! Please contact us at hr@equitybank.com to start a conversation to see how we can improve your experience.
1.0
9 July 2021

Avoid at all costs! DO NOT WORK HERE!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay ok I guess but they have to in order to fill the constant revolving door of openings throughout the company except at the top. You could probably promote quickly if you were dumb enough to stay because again, constant openings throughout the company.

Cons

Literally everything else about this company. Without a doubt, THE. WORST. COMPANY. IVE. EVER. WORKED. FOR. It's not even close. This is the most poorly run, poorly managed, chaotic, unorganized, lost, directionless, dumpster fire of a company I have ever worked for or even heard of. I am in shock every day when I come to work and the lights are still one. If you have ever worked for literally any company but especially ANY BANK ON EARTH, you will quickly realize no one has any idea how to run a bank at Equity. The policies are outdated or nonexistent, the procedures are wrong, flawed, outdated, all of the above. The wrong people in the wrong departments are handling tasks that are done by other departments at every other bank that exists. The software and hardware are old and outdated and no plans to upgrade anything. The accounts, rates, products aren't competitive in any way to other real banks. Training in all departments and especially the branches DOES NOT EXIST. Every day, I am astounded at how many branch managers, regional presidents, bankers, lenders, etc that are employed here that have ABSOLUTELY NO IDEA about any number of basic banking products and procedures, loan products and procedures, etc. Minorities of any kind are not welcome at this very racist, very conservative bank. COVID precautions DID NOT EXIST because the buffoon CEO thinks it's all fake. If you question the CEO about ANYTHING, you are walked out the door. HR looks the other way because no one stands up to senior management at all. This bank is a punchline to all the other much better banks in the area. Yet, despite just how terrible this bank is run, the clown CEO thinks that they need to buy more banks every single year because he thinks thats what means success. I feel terrible for employees at smaller banks Equity will buy because Equity will ruin your bank. I can't stress enough, DO NOT WORK HERE. I WILL SPEND THE REST OF MY LIFE WARNING PEOPLE OF THIS BANK.

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Equity Bank Response
4y
We appreciate your candor. It seems like your experience is much different from other employees. We have been recognized from outside sources many times for our culture and success. Your allegations are troublesome and we would ask that you give us an opportunity to respond to your concerns in person. The best approach to understand your concerns would be to have a direct conversation with you. You are invited to contact me directly at psalmans@equitybank.com to start a conversation. Equity Bank is one of the fastest growing banks in the Midwest with an entrepreneurial spirit. As entrepreneurs, all employees are empowered to move the ball forward for our customers. This mindset has helped Equity Bank grow to more than $4 billion in assets, became a publicly traded company, and continues to thrive in today's economic times.
1.0
6 May 2021

Terrible all around.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I only work here cause it’s close to home but trust me it’s not worth it. They do offer opportunity since they can’t keep positions filled.

Cons

Terrible management Terrible accountability Everyone refuses to speak with customers and pushes it off on the front line workers. It’s well known no one in back office will take a call from customer or place a call to a customer. Deposit operation will just delete peoples checks from their system for the smallest reason meaning they never get their money and then tell customers it’s their responsibility to make sure their funds were processed correctly. If it’s longer than 3 months the actual checks are shred and the customer has no proof often leaving them hopeless. HR refused to pay employees for time off with positive Covid test unless they could prove they got it while at work. Didn’t have coverage for vacations and if you don’t use your time you lose but they only gave back a portion using policy as a reason even though management had previously approved vacations but didn’t allow me to take them last minute. No real culture or values. All departments are nasty to one another so much so that they have to put departments through training and frequent coaching and send out quarterly anonymous surveys for everyone to report their good and bad experience with other departments.

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Equity Bank Response
5y
We appreciate your candor. We would ask that you give us an opportunity to respond to your concerns. The best approach to understand your concerns would be to have a direct conversation with you. You are invited to contact me directly at psalmans@equitybank.com to start a conversation. Equity Bank is one of the fastest growing banks in the midwest with an entrepreneurial spirit. As entrepreneurs, all employees are empowered to move the ball forward for our customers. This mindset has helped Equity Bank grow to more than $4 billion in assets, became a publicly traded company, and continues to thrive in today's economic time
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