31 May 2022
Escape Kent Reviews
2.3
34% would recommend to a friend
30% positive business outlook
Reviews by job title
3 reviews
2.0
23 Feb 2021
Recommend
CEO approval
Business outlook
Pros
- Fantastic team of friendly and enthusiastic staff - Interesting job role with lots of creative problem solving involved - Often a fair amount of overtime / extra shifts available - Customers are generally lovely
Cons
- Most senior management (including the directors) create an awkward and hostile working environment. Comments made in the office can be offensive - Little regard for employees welfare and complaints are not taken seriously. Communicating any concerns is very difficult - 0 hour contract generally offered. Hours therefore vary greatly, as does pay (which is minimum) - No proper training provided. I was training new starters within a few months of working there myself - 13 hour days
1.0
30 July 2022
Recommend
CEO approval
Business outlook
Pros
-Customer host team is fantastic and great to get on with -Job itself is fantastic and a lot of fun to do -Overtime opportunities
Cons
-The owners are awful at communicating with staff, don't address staff concerns or even care about issues raised -Some days can be incredibly long -Often takes up to a month to approve holiday requests -Poor scheduling of staff and rotas -Rooms malfunction a lot and untrained staff are expected to know how to fix
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