Eureka! Reviews

3.3

57% would recommend to a friend

(371 total reviews)

Eric Berman

67% approve of CEO

41% positive business outlook

Eureka! has an employee rating of 3.3 out of 5 stars, based on 371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eureka! employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

371 reviews
1.0
25 Aug 2014

Worst Job to Date...

Recommend
CEO approval
Business outlook

Pros

-Lots of thought put into the craft beer list -various happy hour promotions throughout the week, e.g. 1/2 off all wines by the glass one day, buy a promoted beer of the week and get a free glass with the brewery's logo on it -Burgers are actually quite good & inventive

Cons

-Extremely corporate attitudes - no regard for their employees whatsoever. Very authoritarian style of management with only one concern - $$$$ Zero consideration is given to employee complaints or satisfaction. -Female employees are told to wear shirts saying "Whiskey makes me Frisky" on them, but are banned from saying certain language like beverages instead of drinks because it is considered unprofessional. Does that make any sense whatsoever? -Work the servers like slave drivers on busy nights - have a strange style of service that they vigilantly enforce that DOES NOT work, even after numerous complaints from waitstaff & restaurant guests. They do not have bussers or food runners, so servers are overworked and unable to give their guests the attention they need. -Very strict (stingy is a better word, quite frankly) bar protocol that defies any bar you have ever been to. Bartenders are required to use jiggers at all times (?) to ensure that no extra is given to anyone. Anybody who has ever been to a bar or worked behind one knows that in order to establish a repetoire with bar patrons, every once in a while you should give them a little something extra to be friendly & as a way to keep them coming back. Not here! Not possible & you will definitely get fired. -Very, very poor managers with no personal skills. They are basically payroll personnel who have been given the task of "managing" people. I have never in my life had such a poor experience with an employer. I worked here for almost a year, and in that time about 3/4 of the staff had quit due to the practices here and the blatant disrespect from management/owners. Hostile work environment comes to mind.... PS - I can almost guarantee that single 5 star review is from someone who owns stock in the company. Ha.

1.0
1 Jan 2014

Disappointing at best.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you're a dinner server/bartender you can make decent tips on weekends

Cons

- poor management (the managers verbally abuse employees on a regular basis, practice favoritism, threaten to take away your shifts if you disagree with them in any way, micromanage every action, etc) - poverty wages for back of house employees - often send employees home after only two hours of working - no job stability as it is difficult to get more than three shifts per week if your a front of house employee. average employee probably only gets one to two shifts per week. - employees do not get paid sick days ( or even unpaid sick days) and are penalized if they don't show up for work because of illness without a doctors note. - managers do not take sexual harassment seriously - company does not offer any benefits (I.e. health insurance, dental, gain share, etc.) to employees.

2.0
1 Apr 2017

Lol

Recommend
CEO approval
Business outlook

Pros

Money can be decent - management might like you if you've worked at Yard House before - easy uniforms - food is pretty good

Cons

Management needs a lot of work. HR department also needs work. Extremely high turn over rate for servers and hosts - very discerning. Work load not delegated well for what this type of position typically entails. No busser or cleaning crew, probably so company doesn't need to pay for people to work these positions. You are forced to tip out a specific amount. Seeking exceptional talent is more like seeking to be exceptionally exploited. So many broken promises. I've worked in restaurants for 5 years and have never wanted to leave a place so quickly.

Viewing 1 - 3 of 371 Reviews

Glassdoor has 398 Eureka! reviews submitted anonymously by Eureka! employees. Read employee reviews and ratings on Glassdoor to decide if Eureka! is right for you.