After multiple FTC and SEC investigations, leadership was scrapped and a new CEO came in, He decided to layoff 40 people that pushed through these investigations and stayed with the company during these tough times in order to save costs yet gladly takes a $540k base, 100% bonus, over 1 million shares of stock and a monthly stipend for air travel, hotel, etc from his home in another state to HQ every week in Waltham. The company has shifted to prioritizing maximizing shareholder returns from taking care of thier employees. They claim to be customer obsessed yet have taken away multiple resources for customers to feel supported and succeed.