FOCUS Brands Reviews

3.5

52% would recommend to a friend

(165 total reviews)

Jim Holthouser

61% approve of CEO

52% positive business outlook

FOCUS Brands has an employee rating of 3.5 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FOCUS Brands employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

165 reviews
3.0
17 Mar 2018
Recommend
CEO approval
Business outlook

Pros

FOCUS Brands is a good company. I have met some incredible people at this organization. Unfortunately, the good people last for a short period of time. Talented individuals are not appreciated as much as they should. The building is very old; however, I give credit to those responsible for trying to improve the in-/exterior. I appreciate the effort made to enhance the aesthetics of the facility. It is hard to keep a very old building in order.

Cons

If I had to make the decision again to join the company, I would not do so. My advice to a person considering a job at FOCUS is to conduct extensive research on the company. The company could be a match for you. It really depends on where you are in your career and what you want to do next. If you are starting a career, you will gain the experience needed to go to another company. We have some good recruiters but talk to people who work for the company. Joining the company will be the toughest decision you will ever make. This is not a company where you can use your intelligence on a regular basis. Some leaders feel threatened by your knowledge. Diversity exists in the lower levels of the organization. On the cover of QSR Magazine, you will see nine faces (FOCUS Executive Team) that do not look like most people in the Greater Atlanta Area. One of the presidents pictured left the company abruptly several months ago. The picture makes you think that the U.S. doesn't have enough qualified Asians, Hispanics, African-Americans, etc. to work at FOCUS. The executive team photo, for the most part, looks like an ad for a retirement community. Diversity does mean have people of various age groups in leadership positions. Some of the C-Suite members are very nice. Others walk past you as if you are invisible even if you speak to them. UPS, Coke, Mercedes Benz, Porsche and other companies in Atlanta are able to find diverse executive talent. ROARK, the parent company, looks like Norway as well. The main issue that most associates have is that opportunity for advancement is not available to all associates. A recent example is when the CHRO promotes unqualified associates multiple times in less than six months. The CHRO sent a long message to the company trying to validate his actions. Our issue is with the CHRO. We are not complaining because we were not selected for the position. We did not know about the positions until we saw and/or heard about the promotions. Our issue is that of fairness and equality for all associates. We do not care about his close relationship. We are concerned about fair and equitable treatment for all. A group of associates has been energized to unite against this inequality. We refuse to just complain. We will unite to "do something" about inequality. We provided the group with contact information for the Atlanta EEOC Office. The government needs to step in to remedy this situation. Some people are very frustrated and will resign shortly. Unfortunately, I will not celebrate my second anniversary with the company because I will be a former employee soon. You cannot talk to HR because all rooms have glass walls, you can hear conversations when you sit or walk outside of the rooms. Other associates can see who is talking to HR. I tried my best to make this employment relationship work. I will be a former employee in a few weeks. Best wishes to my friends who will continue to work at FOCUS Brands.

2.0
18 Feb 2018

HR leader will be the company’s downfall

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most people are nice (depending on your department) You can wear jeans Pretty building Free food & samples (at times) Fun culture

Cons

Open concept floor plan attempts to “promote collaboration” but all it does is promote distraction. Good luck finding a conference room...people book them back to back every day because you can’t concentrate in the open floor plan (that’s supposed to promote collaboration). The Chief Human Resource officer doesn’t belong in HR because he demonstrates a complete lack of concern for the employees. Ironic, isn’t it? He won’t give you the time of day unless you’re an executive; he won’t even say hello. He rewrote the employee handbook and slyly reduced vacation for existing employees. He also killed the benefit of getting paid out for your unused vacation. So big tip: use all of your time off before quitting. They may tell you they’ll pay you out but they won’t. It’s pretty bad when you can’t even trust the 1 department that’s supposed to help the employee. That was my single biggest lesson from FOCUS: don’t trust HR! There are a few good eggs in HR but when the one at the top is bad it ruins it for everyone.

1.0
7 Jan 2019

2019 - Resignation Coming Soon!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Some really intelligent people work here -Innovative -Dynamic and ever-changing environment

Cons

-The intelligent few get put on every project, and multiple projects to boot. On top of that, these people are expected to do their day job which then becomes the night and weekend job which results to burnout. It’s an expectation and definitely not appreciated. -Definite favoritism and power play amongst management team -Performance review and goal setting is a joke -Upper management and executive team have no idea who the employees are that drive the business, only those who are in their faces and kissing up -Once you excel in one area/department it’s almost impossible to escape it and move to another role or area -The work life balance is awful in some departments -Backstabbing, gossip and politics are comical and can usually be narrowed down to one department which should be the department cultivating a culture quite different -The pay and bonus structure stinks unless you’re a VP or above, or are a favorite that’s been protected. If you question pay, there’s an million excuses as to why you’re underpaid even when you have more responsibilities or a larger team than your peers. -Dress code is a joke, I’ve had vendors/clients make comments like “Wow, is that allowed?” on office visits. -Snakes are everywhere and trust no one, confiding in HR will only get you in more trouble and repercussions will ensue.

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FOCUS Brands Response
7y
Thank you for taking time to provide your feedback. Please feel free to come and speak with HR about any of your concerns. We take pride in being able to support.
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Glassdoor has 188 FOCUS Brands reviews submitted anonymously by FOCUS Brands employees. Read employee reviews and ratings on Glassdoor to decide if FOCUS Brands is right for you.