Strong team undermined by inept leadership. Trust the reviews.
Pros
C-suite members hire very well and the broader team is full of legit pros in their fields. Would be a great place to work if all upper management was replaced with seasoned, experienced professionals in the creative industry with actual technical backgrounds.
Cons
The main issue is at the very top. C-suite members do not listen to the talent they hire, who are the experts in their field. There is a concerted effort to go against the grain (ie. industry standard) to serve the meaningless and confusing "unagency" ideology the c-suite members have been clinging to since the beginning of the company. Because the founders are "self-taught", the lack of institutional and technical knowledge at the decision-making level makes for a misguided and haphazard approach to fairly simple creative projects. The leadership is not team-first (no empathy towards internal team), which leads to resentment and extremely high turnover.