Family Action Reviews

3.6

62% would recommend to a friend

(47 total reviews)

Sally Christabel Shire

92% approve of CEO

52% positive business outlook

Family Action has an employee rating of 3.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Action employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

47 reviews
2.0
13 May 2022
Recommend
CEO approval
Business outlook

Pros

In the role you impact those in the community that are most in need and see real positive outcomes.

Cons

My line manager left a lot to be desired in her role, is not receptive to feedback or adapting with the times at all. She passed on things that fall within her role to other my colleagues under the pretext of "delegating" leaving her with pretty almost nothing to do in her role even though the staff she passed the work on to are paid half of what she is and are inexperienced staff. She is passive aggressive and there has been a high staff turnover over the years with everyone who left stating the reason was management. She constantly feels the need to remind people she is a manager when someone goes to her with a request and takes an unreasonable amount of time doing things. This has been fed back to upper management in the form of the managers appraisal feedback but no action was taken on this which she confirmed saying it went very well so she has been allowed to continue on her destructive path with staff without any fear of being reprimanded for her poor management. I came to Family Action full of optimism and expecting to work there for a number of years but this was drained from me in the short time I have been with the organisation leading to me already looking for the exit door. It seems as though upper management care very little about our local service and my manager is allowed to get away with such as not giving staff their increments when they are entitled to them, dishonesty with employment contracts, shouting and patronising staff.

2.0
22 July 2017

Needs improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What it stands for i.e helping families, nice staff apart from some Management

Cons

Not the greatest management, its more about who you get along with rather then skills. Short staff so expect to cover others shift last minute, IT system is difficult and HR seems unorganised. Seems to be an issue with budgets so management do all they can to save money which impacts on your quality of work and resources to do your job. Felt not trusted as a member of staff to carry out duties i know i can do. Sense favouritism

1.0
17 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Able to make a difference to families.

Cons

very unsupportive management, overworked, stressed, undervalued, not listened to and managers stuck together.

Viewing 1 - 3 of 47 Reviews

Glassdoor has 57 Family Action reviews submitted anonymously by Family Action employees. Read employee reviews and ratings on Glassdoor to decide if Family Action is right for you.