Firefly Digital Reviews

Business is solely focused on money and the owners are happy to promise things to clients that can’t be delivered if it means more dollars in their pocket. High client churn and staff turnover extremely high due to toxic environment. Lack of care for clients’ success or the teams well-being. Severely overloads staff with outrageously large client books (excessive volumes of clients managed by junior members) All staff are inexperienced and no upskilling/training and a shortage of experienced staff to support or oversee. No processes to execute and deliver on contractual obligations.