First Citizens Federal Credit Union Reviews

Serious downturn in past years, negative morale in company administration center. There were many uneducated decisions made without long term strategy. The company departments work in silos and no one is on the same page. Negative attitudes, back stabbing managers, zero confidentiality, failure metrics, burnout, constant employee turnover. Most departments are heavily understaffed, many are rude, and unhelpful. Too many sick call outs. The company continues to cut staff and add more difficult projects. Way too many meetings and unrealistic expectations. Weak managers, zero confidence to speak up (out of fear of retaliation) for what is actually right for the customer or employee. So we essentially get a bunch of "bobble heads" and waste our time in meetings.

I believe some of the recent reviews are fake being created with staffing motives. They create positions with people in mind and if those individuals do not apply the positions mysteriously dissappear. They've done away with raises so instead they continue to change position names at the top in order to give themselves higher salaries. They are grossly understaffed in the lower sector and the HR department is inaccessible and for company interests only.