Flackable Reviews

We are sorry to hear that your entry-level experience with us during the COVID-19 pandemic did not meet your standards and expectations. With that said, the personal nature of this review is really unfortunate, as are the number of falsehoods, which include deliberate mischaracterizations of our structure, model and the position you held. Our account coordinator role is a full-time, salaried account management position which includes employee benefits, paid holidays and an unlimited paid time off policy coordinated among colleagues. Account coordinators receive one-on-one guidance and multiple scheduled group development sessions each month. Account coordinators also receive a limited workload compared to their more senior colleagues to provide them with more time for independent research and learning. In order to have success at Flackable, you need to perform at your best when receiving a high level of independence paired with a high level of accountability. Many entry-level account coordinators need a traditional office structure and micromanagement to be successful – that’s understandable – but those types are simply not a good fit here. We are candid about that on our website and throughout the interview process to avoid employment situations that are unproductive and incongruent, much like the one you described. We typically attract qualified, passionate and talented public relations professionals who thrive in our model, do amazing work for our clients, bond with their colleagues and earn advancement in as little as a few months to a year. And regarding your comments on employment separation, while we are unlikely to throw a going away party for an employee who exits after less than six months, nobody retaliated against you in any way. You can see from other reviews that we maintain a great relationship with the majority of our former employees. Again, we are sorry to hear that your career did not start out the way you imagined it would. We hope you have better luck somewhere else.

Many workers need a traditional office structure and close supervision to stay motivated and perform at their best, and that is completely understandable. At Flackable, however, we want driven public relations professionals able to thrive and reach new professional heights when given the freedom and flexibility of our model. That is why, on our website and throughout the interview process, we are candid and transparent about our modern work culture and environment. We also make it clear that our account coordinator position is not a support role, nor is it easy. It is a client and media-facing role that requires confidence, professionalism, excellent writing skills and a foundational understanding of the news media landscape in order to be successful. By the same token, we expect candidates to be equally honest and up front about their education, experience, abilities and work preferences to avoid an employment relationship that is incongruent and unproductive. Our team structure provides independence paired with accountability, all within the framework of a feedback loop that includes real-time campaign progress reporting and regular performance evaluations. Account coordinators report to a supervisor who provides training and guidance, and in turn they are expected to execute their responsibilities with competence, command, creativity, integrity and intellectual curiosity. While performing their duties, account coordinators have direct access to their supervisors, colleagues, interns and the owner of the agency through instant messaging, phone, email, client strategy calls, team meetings, lunches, happy hours, work trips and events. Employee development is important to us. We periodically reserve workdays for employees to complete online certification programs in public relations, content development, inbound marketing, social media and search engine optimization. And recent on-site team training programs have included an exclusive two-day financial literacy course taught by a local CFP Board Ambassador and a broadcast pitching workshop conducted by a former White House correspondent. Just like any professional role, this position and business model is not for everyone. Likewise, not every aspiring or established public relations professional is right for our agency. While many of our account coordinators flourish in this model and earn advancement in as little as a few months to a year, some are simply unable or unwilling to adapt to the pace and performance expectations the position requires. In this case, your employment with Flackable was not a good fit for either side as evidenced by our observations, performance metrics, client feedback and your comments posted in this review. We wish you well and hope you have better luck with your next career pursuit.