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FluentStream Technologies

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FluentStream Technologies Reviews

3.8

70% would recommend to a friend

(52 total reviews)

Kerrin Parker

100% approve of CEO

66% positive business outlook

FluentStream Technologies has an employee rating of 3.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FluentStream Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
1.0
10 Dec 2019

BE CAREFUL

Recommend
CEO approval
Business outlook

Pros

Beer on tap and Coworkers

Cons

If you're looking for basic experience and don't mind being taken advantage of and underpaid, this could be a good option for you. Otherwise, BE VERY CAREFUL. Their pay is significantly lower than the market because they 'Take a chance' on new developers. They are trying to grow as a company and will do anything to save a dollar. You will be expected to work more than 40 hours a week to accomplish the given tasks. You will not be compensated for working over time or your on-call shift (which is just customer service, nothing to do with development). They will continuously add more responsibility to your plate without providing a clear direction. Management is a joke and do not seem to care what employees are concerned about. They are a startup, be prepared to go through their growing pains at your expense.

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FluentStream Technologies Response
6y
We try very hard to make all of our Streamers happy and to treat them fairly! Our approach is to deliver early, consistent performance feedback & coaching. We do hire people that are new to software and coding, and offer many opportunities for advancement in skills and earnings. We also offered this individual the opportunity to switch roles in the company to find a better fit for their skills and abilities. This was a rare instance in which an employee was not interested in a new role and could not perform the existing role.
1.0
23 Feb 2023

Avoid Dev Ops/Engineering Department

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some departments are well rounded, most people are friendly

Cons

With all the cons, you might ask why I even took the job? Well when I started the CTO was responsive and supportive but after he started his second job opening a restaurant/bar everything FluentStream became a second priority unless the CEO or Board was driving something. If you aren't part of the 'click' you won't be setup for success. The CTO is not a leader, he is a developer with the CTO title. He does not manage anyone. The CTO does not consider all solutions because he is an AWS Fanboy. He is very hypocritical with a 'do as I say, not as I do' mentality. They have a Chief of Staff better known as a glorified assistant to the CTO. That role was managing meetings and making excuses for the CTO's unavailability. It became too much for one person and a developer was promoted to help manage the work for the CTO and attend the meetings he could not make (nearly all of them). It became apparent that the promotion was based solely on the fact that the developer had flown out to help the CTO with his restaurant and quickly became the teachers pet. He does not have the knowledge to be in the role yet somehow can direct other developers on how to do the work they specialize in. If you question any of their direction or methodology you become the outsider to the Good 'ol Boy club. Leadership has allowed a toxic culture to be created, it started at the top down. The glorified assistant to the CTO is just as guilty. What is the point of a CTO that hires employees with the talent to do good work but only accepts the work done his way. His way is full of bottlenecks and rhetorical discussion.

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FluentStream Technologies Response
3y
Let me start by saying thank you for the feedback. One of our core values is “Continuous Improvement Isn’t Optional”, so with your review, we will do our best to reply with the same mindset. While we are glad to hear that some departments are well rounded and the people are friendly, we are sorry to hear that you did not have a great experience at FluentStream. - We do not have a policy restricting employees from having a second job outside of FluentStream as long as it does not interfere with their day-to-day duties and it is not directly a similar position in the same industry. Transparency is highly-valued by all Streamers and something that we continuously try to improve on, especially as a remote workforce. With monthly meetings where we report on where we stand in our product offering and ensure the team is meeting deadlines, our team is held accountable and must be comfortable working through ambiguity and uncertainty in an ever-changing work environment. - With FluentStream’s commitment to diversity & inclusion, we do not condone a clique mentality. Naturally in positions, there may be more meetings that are necessary due to the nature of the role. Our team does our best to make sure that we are hosting weekly Dev Standups to discuss ongoing projects and Tech Watercooler meetings so that the team feels engaged. Beyond the meetings, we also have an opportunity for the team to meet in person annually to continue to get to know each other for team bonding. - We are fortunate that our CTO has in-depth knowledge on how our product operates and is able to take on the role to develop the product as well. While the last couple of years has been challenging with our CTO taking on the role of managing our proprietary billing system, we have recently pivoted and introduced a new third party billing system that will be implemented soon which will free up time for our CTO to dedicate to the team. - The role of our Chief of Staff is much more than a “glorified assistant to our CTO”. He is a strategic and integral member of our Technology team. He works closely with the CTO, and helps manage and oversee cross-functional projects and initiatives related to technology exploration and acceleration while ensuring overall CTO leadership effectiveness. We hope that this helped address some of the challenges you mentioned in hopes it can provide better clarity for prospective employees. If you’d like to speak to a member of our HR team for additional context, please email hr@fluentstream.com.
1.0
27 Sept 2022

Chaotic and Unfullfilling

Recommend
CEO approval
Business outlook

Pros

Some of the office culture is fun and changes with new CEO is on right track as far as paying people what they're actually worth.

Cons

It is the worst code base ever and it's a result of having a foundation of no one around to ever give quality code reviews but blame each other instead making for a horrible work environment to boot. Not only is it in a language I would heavily not recommend starting out your dev career in, but you won't be able to actually learn or grow into a quality dev because you're working on a codebase done by people who were paid so abysmally low and made to work so many hours that literally the only social life they could ever have is that within the "company". Even if you don't mind PHP, this is not the codebase to learn on unless you want to actually learn spaghetti code with no actual structure and then restart everything you thought you knew until after you leave and learn what it's like to work with quality engineers who don't just blame other coders behind your back but actually give quality code reviews for you to grow and learn from. The prior CEO loved to blame which is where the culture propagated from and hasn't changed since and it is extremely difficult to actually turn the codebase into quality code with the foundation it has while still needing to support a large customer base that genuinely seems to be a miracle that stays and grows.

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FluentStream Technologies Response
3y
We are sorry and saddened by your experience at FluentStream. During the 3 plus years since you left, FluentStream has completely transformed from a bootstrapped start-up to a professional, high-growth company with a reputation for taking care of its employees and customers. We have worked hard to establish a sustainable company & culture that our Streamers (employees) are proud of. Here are some specific ways we have evolved since your time with us: - New company ownership, and every current employee receives equity. - New leadership across all departments of the company, including technology and human resources. - New technology, culture and process including standards for code reviews, completion, documentation, maintenance and security. - New compensation and benefits packages that are nationally-competitive. - Increased focus on diversity and inclusion. Today nearly half our workforce and senior leadership are women. - Fully-remote workforce, with employees all over the U.S. In no way does our evolution excuse the negative experiences you had during your time with FluentStream over 3 years ago, but we hope our response helps current and prospective Streamers understand what FluentStream is like today. To that end, if you have any additional feedback or what to learn more about the company we are today, please reach out to us at hr@fluentstream.com. Thank you.
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Glassdoor has 52 FluentStream Technologies reviews submitted anonymously by FluentStream Technologies employees. Read employee reviews and ratings on Glassdoor to decide if FluentStream Technologies is right for you.