Ford Credit Reviews | Glassdoor.com.au

Ford Credit Reviews

Updated 19 June 2018
260 reviews

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3.5
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Joy Falotico
39 Ratings

260 Employee Reviews

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Pros
Cons
  • "They will make you feel under appreciated, No opportunity for advancement" (in 10 reviews)

  • "old school work life balance attitude" (in 9 reviews)

More Pros and Cons

  1. "Get out while you still can..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Risk Analyst in Melbourne
    Former Employee - Credit Risk Analyst in Melbourne
    Doesn't Recommend
    No opinion of CEO

    Pros

    Training program was good for graduates, but seemed poor for for other staff. Shortly after I left the company stopped sponsoring people for MBA/Masters studies - a sign that they do not really value the professional development of their staff.

    Cons

    Little vision from senior management, in general senior management were not inspirational (with a few exceptions). There were a few stand-out departments to work for - but if you're stuck working for someone who's just there to wait it out until retirement (and there were more than a few of them) then it will be a looong year or two of campaigning to get a transfer into another department.

    Advice to Management

    Show your staff that you value them.


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ford Credit full-time (More than 10 years)

    Pros

    The management staff and employees are professional and personable. There are diverse opportunities. The company is one of the top in their industry and is internationally known.

    Cons

    There is a possibility of getting overlooked in the company if you do not intentionally attempt to set yourself apart from the crowd.

  3. "FCLDP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FCLDP
    Former Employee - FCLDP
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ford Credit full-time (More than a year)

    Pros

    Stable company, able to use the Ford name on your resume, not stressful, relaxed office environment, nice coworkers, quarterly bonuses, work is not mentally challenging (can be pro for some people)

    Cons

    This company is extremely old school and conservative. The FCLDP program will move you through 3 jobs within 2 years and none are great. Two of these jobs are call center jobs - you wear a headset all day, are measured on how long you sit are your desk, take inbound calls at will, have scheduled lunches and start/stop times. It is ridiculously structured and micromanaged. In addition, these are lower level jobs where you work with people who don’t have college degrees (I state this as this it may not be what you expect after graduating from school). The 3rd job is the only one I considered to be a “real” job - you are assigned work and have to get it done by the due date, what you do throughout the day is what you want, however you still must be there 8-5 Monday through Friday.

    Overall, none of the job are especially interesting or challenging. The call center jobs are brutal due to the repetitive nature and lack of mental stimulation. The skills you learn here for the most part are really exaggerated and unfortunately will not be very beneficial for future jobs outside the company.

    Aside from the jobs themselves, the company refuses to adapt to more modern office benefits to offset some of the negative parts of the job. No work from home (unless you work on the weekend), strict office hours - you must be in the office for 8 hours, must be there at 8 am and if you are 5 minutes late you will be written up.

    Upper management is filled with employees with almost 30 years with the company. There is a stubbornness among them to adapt the office culture. There are no benefits that are appealing to younger workers. Free coffee isn’t even a thing. Keep in mind, many of these managers have never worked for another company, so new ideas are quickly thrown out or seen as ridiculous requests even if they are commonplace at Fortune 500 companies. For example, floating the idea of working from home one day a week will get you laughed at in department meetings.

    When interviewing, you are told you will go to a field job after 2 years, but management will actually make you wait at least 1 year longer in a team lead position and then you can get the opportunity to apply.

    Pay is good for your first job when you start, however, raises are not competitive after a year or two. Annual raises are basically equal to inflation.

    The retention for this program in my office has been terrible. Less than 25% stay over 3 years. About half make it to 2 years.

    My advice to anyone interviewing or considering the program: only take this job if you are desperate. If you are looking to get into finance, banking, etc keep looking.

    Advice to Management

    Go visit some other Fortune 500 offices. It is not 1980 anymore. Listen to feedback from FCLDPs and other young employees. There is a reason the retention is so bad and has been so bad since inception. Nothing has been done to improve it. Look in the mirror instead of claiming that everyone gets homesick. Upper management with 30 years at the company - retire


  4. "good for someone fresh out of college looking for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Credit full-time

    Pros

    friendly office, good job security, quarterly bonuses

    Cons

    low pay. no competitive pay for what other companies pay for same position.


  5. "Highly dependent on which area you are in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ford Credit full-time

    Pros

    Great people constant improvement. Smart people.

    Cons

    But business rules all so you might get stuck with old tech or processes that are going to be there until it makes business sense to change. It is hard to get a view of the company, teams are isolated. It will take you a year to find a team you want to move to, and longer still to get there.

    Advice to Management

    More cross team talks, but in depth just a hey we exist type thing


  6. "Leadership and Development Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ford Credit full-time

    Pros

    - Stable Company
    - Decent work life balance
    - Nice coworkers

    Cons

    - Outdated systems
    - Pay could be higher


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ford Credit full-time

    Pros

    Great people, operates with utmost integrity, great career path and plenty of opportunities.

    Cons

    I have found not cons

  8. "Discounter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Discounter in Colorado Springs, CO (US)
    Current Employee - Discounter in Colorado Springs, CO (US)
    Recommends

    I have been working at Ford Credit full-time (Less than a year)

    Pros

    The management here is pretty good. They are dedicated to making their employees feel important. The open door popicy truly is an ooen door policy as they encourage coming to talk to them anytime from all levels of management. I have never worked with a more friendly who are willing to help anytime you need it. Everyone is pretty approachable which is nice because at first you will need alot of help from more seasoned workers.

    Cons

    Procedures do change quite often and the work does tend to get a bit boring, especially on slow days. Also, it becomes a metrics game with how many deals we can each fund.


  9. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ford Credit full-time

    Pros

    ok intro job for college kids

    Cons

    not a long term gig


  10. "Don't be overlooked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Ops in Mesa, AZ (US)
    Current Employee - Business Ops in Mesa, AZ (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ford Credit full-time (More than 10 years)

    Pros

    Global company with opportunity to advance

    Cons

    Lower wages, compared to job responsibilities

    Advice to Management

    Instead of focusing all your attention on FCLDP candidates, provide the necessary tools to your loyal long term employees so they can advance. An employee's experience within the company should carry more weight.


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