Does FragranceX.com pay their employees well?

According to anonymously submitted Glassdoor reviews, FragranceX.com employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FragranceX.com. This rating has been stable over the past 12 months.

How satisfied are employees working at FragranceX.com?

35% of FragranceX.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FragranceX.com 3.1 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at FragranceX.com?

Customer Service Representative (9) , Customer Service (3) , Customer Support Representative (2)

What are the pros of working at FragranceX.com according to real employee reviews?

"Good pay and the shift was okay" ((in 3 reviews)); "CEO will do his best to get you what you need to do your job, if you request it" ((in 3 reviews))

What are the cons of working at FragranceX.com according to real employee reviews?

"Lack of management and continual micromanaging" ((in 5 reviews)); "No benefits." ((in 3 reviews))

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FragranceX.com

FragranceX.com Reviews

3.0

35% would recommend to a friend

(18 total reviews)

12% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Work/Life balance

2.8

Compensation and benefits

2.4

Senior management

2.3

Career opportunities

2.1

Culture and values

FragranceX.com has an employee rating of 3.0 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

18 reviews

1.0

4 Feb 2021

More Stick Than Carrot

Customer service representative

Recommend

CEO approval

Business outlook

Pros

- Pay arrives consistently and on time. - Work remotely.

Cons

- Each month several of my colleagues were either fired or (occasionally) quit. One was fired just a few days before Christmas. We all communicated fear for our jobs in private conversations. - Unrealistic goals are set that not even management is able to meet. These expectations are used to threaten employees, often bringing up that our employment is on the line. - During holiday stress season, management would make regular announcements in all caps telling everyone to work faster, without giving any guidance on how to do so. - Announcing to the team that there is 'zero-tolerance for family emergencies'. - Success is never rewarded.

3.0

9 Sept 2016

work experience

Customer service

Recommend

CEO approval

Business outlook

Pros

comfort and quiet work environment, flexible workplace, endless coffee and soda, lunch will be covered,

Cons

strict work schedule begins at 7 am, extremely busy at Mondays and Tuesdays, 30-mins lunch break will cut out from your weekly salary, and limited lunch choices

2.0

18 May 2022

Not worth the stress.

Customer support specialist

Recommend

CEO approval

Business outlook

Pros

- Pay is consistent and on-time - Regular team meetings

Cons

- No PTO or benefits for contract staff outside the US - Unrealistic productivity expectations - Management is just who's been with the company longest, not who's most qualified - Policies need changing, hard to solve customer issues without effective policies and strategies - Catch 22 because mgmt expects you to get good customer satisfaction ratings while not being able to meet the customers' needs - A lot of shady complaints about product authenticity from customers - No job security

Viewing 1 - 3 of 18 Reviews

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