Freelancer Reviews | Glassdoor.com.au

Freelancer Reviews

Updated 19 April 2019
351 reviews

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3.7
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Freelancer CEO Matt Barrie
Matt Barrie
144 Ratings

Employee Reviews

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Pros
Cons
  • "It's really hard to find work for newcomers" (in 11 reviews)

  • "Long hours and not much balance" (in 13 reviews)

More Pros and Cons

  1. "Loved my time at Freelancer! Great Offices! Amazing People! Fun Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Freelancer full-time (More than 3 years)

    Pros

    - Great Offices
    - Inclusive Culture
    - Fun Environment
    - Very Intelligent Employees (able to learn from some of the best people in the country)
    - Freelancer pays staff decent salaries and there are loads of perks to the job too
    - Free Food and Drinks
    - Every Friday the entire company participates in Town Hall and its a really positive way to include all staff members to participate and then a huge lunch spread is offered to all employees afterwards.
    - Company has a very good tech stack so a very good place to learn especially for graduates.
    - Freelancer hires very talented engineers and very good graduates from good universities.
    - Very fast paced industry has been enjoyable as well.

    Overall I have to say I loved working at Freelancer and it is a great company to work at and provides its staff with an amazing career plan and growth.

    Cons

    Employees certainly get a great deal of responsibility and autonomy in their roles .... this can sometimes be at the detriment to the company. Some employees take advantage of this and get away with not doing a great deal of work that they are trusted to do.

    The negative reviews I have seen on Glassdoor I feel are not true and are generally from staff members that have not been performing in their role. They get away with not performing well. The company's focus should be on hiring trusted individuals that do not take advantage of the level autonomy they are given.

    A further Con would be that only employees that have been in the business a number of years are able to work from home - however I think if everyone was given ability to work from home productivity would be an all time low.

    Advice to Management

    Only hire great people and do not compromise.


  2. Helpful (2)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Freelancer full-time

    Pros

    Some really talented product managers. The staff are pretty cool/friendly.

    Cons

    The positive reviews on here look like they have been added to try and add some goodness to this company but they are not very detailed and it is because there isn't much good stuff to say.

    My entire team was all over the place and most have now left.

    The way employees are spoken to especially on emails after presenting their work is horrible. I have never seen anything like this at a job.

    Two of the senior girls who were there for a long time were just gone. People are just let go or leave with nothing said its like a ghost town.

    Too much arrogance and not performing well.

    Advice to Management

    No integrity. No respect. Listen to your staff everyone is angry. Also everything so disorganised.

  3. Helpful (1)

    "Dont be fooled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dont be fooled by the good looking office, free food and drinks.

    Cons

    Long hours- at a point where it affects your personal life.
    Not organised
    Management only seeking short term goal; not sustainable
    System is slow and old
    Self centered CEO - paintings everywhere in the office, laugh so loud in the room we can hear him from outside
    Job title doesnt match responsibilty
    No integrity
    Favoritism; a lot of pleasers

    Advice to Management

    Providing free food and drink is not ‘culture’


  4. "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Sydney
    Current Employee - Engineer in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Freelancer full-time (Less than a year)

    Pros

    Coolest office I have ever worked in. A lot of the staff are great but sadly leave :(

    Cons

    Stand ups dont really work.
    People treated like trash.
    People blamed for things they didn't do.
    HR is CEO's puppet.
    Engineers always leaving (the good ones).
    Too much backstabbing.
    CEO obsessed with money and showing off. No one cares.

    Advice to Management

    Don't be surprised if there isn't a class action lawsuit coming from a bunch of staff who believe they are the victims of bullying, intimidation and harassment. The CEO, CFO and HR dont know what they are doing. It is only a matter of time and just because messages get deleted doesnt mean everyone hasnt been writing down their experiences.


  5. Helpful (5)

    "The Great Demise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than 5 years)

    Pros

    Free food and a nice receptionist at the front desk.

    Cons

    Egotistical, insecure and unpopular CEO. Is obsessed with wanting to be the centre of attention. CEO micromanages everything. Has been known to just walk away when caught doing the wrong thing or blocking staff out. Wont talk to staff for weeks if he is unhappy with them. Plays favourites and then turns. Management is just an epic failure. Makes a ridiculous excuse for the massive amount of people leaving - none have yet to be proven to be true. Is a boss but will never be a leader and not a team player.

    Ridiculed on group emails.

    There is no proper HR. BIG problem!!! HUGE.

    CEO wants to employ girls he likes.

    Prepare to have people played against each other and not knowing what's going on but lots of people talking about you behind your back.

    All the negative reviews here are pretty much spot on and consistent.

    Boys club. A very immature one at that. They have chat clubs unprofessional content in it. Never gets addressed when people complain.

    Open plan office so everyone can see when there is something bad going on. Get your popcorn out.

    Prepare to be yelled at, insulted, bullied, blamed for things that are not your fault or even your problem.

    Code is a mess.

    Good luck getting a pay rise.

    Disorganised.

    People leaving by the dozens.

    One girl allegedly left because she was so upset by treatment.

    People given big job titles randomly.

    People promoted to positions because so many others leave yet dont know what their role is exactly. One minute youre not doing something the next minute youre supposed to be.

    Lower salaries compared to other tech companies.

    Abrupt and aggressive in nature but it hinders performance as opposed to excelling.

    Different rules for different people.

    One staff member working there was like a therapist having to look after other people who came crying or complaining to them about senior management.

    It's all about revenue bc of sinking share price. People working in areas not excelling generally blamed for everything.

    Advice to Management

    The Directors should be made fully aware of what the heck is going on.

    Go work at Canva, Atlassian, Uber, Salesforce, Amazon or Upwork if you want a real career with a proper role and management. Everyone is leaving anyway.


  6. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Sydney
    Former Employee - Software Engineer in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    Lots of interesting projects to work on. Easy to start a new project and move it forward.

    Cons

    Software engineer role in product teams is abysmal. Move out of product team asap after onboard.


  7. "test analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freelancer full-time

    Pros

    environment was good and working culture.

    Cons

    less salary and project were less

  8. Helpful (1)

    "Quite good in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Freelancer full-time (More than 3 years)

    Pros

    1. Challenging problems to solve
    2. Really cool and smart teammates to work with

    Cons

    hope there's a systematic performance review system

    Advice to Management

    None


  9. Helpful (4)

    "Great Culture / Amazing Career Progression Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Sydney
    Former Employee - Product Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    Fun place to work, dynamic and fast paced, managers given a good level of responsibility, able to put ideas across and have your opinion heard and respected from senior management.

    Cons

    Offer less responsibility to more junior staff members.

    Free food throughout the entire day so I often over indulged at breakfast and lunch so my waistline had some complaints :-)

    Advice to Management

    Offer referral bonuses to internal staff


  10. Helpful (4)

    "Good work, disorganised management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Coordinator in Sydney
    Former Employee - Junior Coordinator in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Freelancer full-time (Less than a year)

    Pros

    Company doing interesting things
    Decent staff perks

    Cons

    Disorganised management
    High turnover
    High stress