Freelancer Reviews | Glassdoor.com.au

Freelancer Reviews

Updated 17 February 2019
338 reviews

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3.7
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Freelancer CEO Matt Barrie
Matt Barrie
136 Ratings

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Pros
Cons
  • "It's really hard to find work for newcomers" (in 11 reviews)

  • "Long hours and not much balance" (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Quite good in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Freelancer full-time (More than 3 years)

    Pros

    1. Challenging problems to solve
    2. Really cool and smart teammates to work with

    Cons

    hope there's a systematic performance review system

    Advice to Management

    None


  2. "test analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freelancer full-time

    Pros

    environment was good and working culture.

    Cons

    less salary and project were less

  3. Helpful (4)

    "Great Culture / Amazing Career Progression Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Sydney
    Former Employee - Product Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    Fun place to work, dynamic and fast paced, managers given a good level of responsibility, able to put ideas across and have your opinion heard and respected from senior management.

    Cons

    Offer less responsibility to more junior staff members.

    Free food throughout the entire day so I often over indulged at breakfast and lunch so my waistline had some complaints :-)

    Advice to Management

    Offer referral bonuses to internal staff


  4. Helpful (3)

    "Good work, disorganised management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Coordinator in Sydney
    Former Employee - Junior Coordinator in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Freelancer full-time (Less than a year)

    Pros

    Company doing interesting things
    Decent staff perks

    Cons

    Disorganised management
    High turnover
    High stress


  5. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Freelancer full-time (Less than a year)

    Pros

    "Liberal" work culture, Above average starting pay

    Cons

    Perf review are always overdue


  6. Helpful (3)

    "Fun/dynamic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Sydney
    Current Employee - Marketing in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freelancer full-time (Less than a year)

    Pros

    - friendly/approachable people
    - the more senior people are approachable which isn't always the case at other places
    - good hours

    Cons

    - better floor planning needed


  7. Helpful (5)

    "Past it's prime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    - Great name to have on the resume, as many have mentioned work here for a year and double your salary elsewhere
    - Smart, interesting colleagues
    - Hackathons when they do happen
    - Snacks and drinks, but don't let HR tell you that makes up for the below average salary
    - Very quick title and responsibility promotions
    - Never a dull day office gossip wise

    Cons

    Most recent reviews are fairly accurate. Personally the cons I experienced were:
    - Micromanagement, from direct managers, their manager and the CEO
    - Lack of direction and clarity on what they want you to achieve
    - No formal reviews or feedback process, therefore no way to get a promotion (not that they have budget for it anyway unless you threaten to resign)
    - Willingness of multiple managers to do dodgy things and try cover their tracks
    - Focus on revenue rather than the customer experience. Short term monetary focus rather than the longer term success, this has already been evident across many areas of the company and has burnt so many users
    - Boys club, understandable as a tech company that most engineers are male, but at least most companies are trying to rectify this. All male product managers too. Hiring female account managers or accounting staff doesn't really fix the inherent problem. But at this rate this is the last of their worries.
    - Other things where you'd get fired at any other company like harassment, bullying, verbal abuse, get belittled by senior management etc.

  8. Helpful (4)

    "What a shame"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    - Events and parties are great
    - Easy way to get a visa

    Cons

    - Smart guys usually leave after 6 months and no one cares
    - Huge opportunity but no long-term strategy
    - No one really care about the quality of the product
    - No senior


  9. Helpful (12)

    "A type of hell you never knew existed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Sydney
    Former Employee - Developer in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    One year at Freelancer is like 5 years at another company, progression is great and you'll get a great title - that is, if you manage to stay, and don't expect any salary increase with title changes.

    Cons

    I am only writing this to advise others to refrain from joining this workplace. Here is why:
    - The leadership team is...indescribable. Prepare to be sworn at, your work and your intelligence ridiculed, and to be humiliated in emails that are sent to the entire company. The worst part is that there is no HR.
    - The in-house legal team makes you wonder how they possibly obtained a law degree. But when you realise that the legal team and the Leadership team are all friends within the Sydney socialist circles, it starts to make sense - they definitely weren't hired because of intelligence or talent. Get ready to be bullied by them; they're anti-immigration and openly homophobic so give Freelancer a miss if you value your sanity.
    - They do not provide any kind of employee support. They previously refused to give time off for people with mental health disorders, that resulted in resultant court cases (google it).
    - The company is floundering - there is no growth and it will slowly die. Never work for a company that is struggling, it won't get you anywhere.
    - The pay is much below industry standard. Pigs are much more likely to fly than you getting a raise. How else is the leadership team meant to afford their Hummers (seriously).

    Advice to Management

    - Fire the legal team before someone ends up suing - it's not worth it.


  10. Helpful (4)

    "Talented Devs, terrible managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Freelancer (Less than a year)

    Pros

    Team leads are very helpful, some great office perks

    Cons

    Lack of process or defined ways of doing things

    Advice to Management

    HR team is very small - grow it! Also the flat structure does not work