Freelancer Reviews | Glassdoor.com.au

Freelancer Reviews

Updated 5 October 2018
357 reviews

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3.8
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Freelancer CEO Matt Barrie
Matt Barrie
142 Ratings

357 Employee Reviews

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Pros
Cons
  • "It's really hard to find work for newcomers" (in 11 reviews)

  • "Long hours and not much balance" (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "A good choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Freelancer full-time

    Pros

    Good culture and good environment.

    Cons

    Nothing yet at the moment.

    Advice to Management

    Keep doing good things.


  2. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Freelancer full-time (Less than a year)

    Pros

    "Liberal" work culture, Above average starting pay

    Cons

    Perf review are always overdue

  3. "Fun/dynamic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Sydney
    Current Employee - Marketing in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freelancer full-time (Less than a year)

    Pros

    - friendly/approachable people
    - the more senior people are approachable which isn't always the case at other places
    - good hours

    Cons

    - better floor planning needed


  4. "Past it's prime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    - Great name to have on the resume, as many have mentioned work here for a year and double your salary elsewhere
    - Smart, interesting colleagues
    - Hackathons when they do happen
    - Snacks and drinks, but don't let HR tell you that makes up for the below average salary
    - Very quick title and responsibility promotions
    - Never a dull day office gossip wise

    Cons

    Most recent reviews are fairly accurate. Personally the cons I experienced were:
    - Micromanagement, from direct managers, their manager and the CEO
    - Lack of direction and clarity on what they want you to achieve
    - No formal reviews or feedback process, therefore no way to get a promotion (not that they have budget for it anyway unless you threaten to resign)
    - Willingness of multiple managers to do dodgy things and try cover their tracks
    - Focus on revenue rather than the customer experience. Short term monetary focus rather than the longer term success, this has already been evident across many areas of the company and has burnt so many users
    - Boys club, understandable as a tech company that most engineers are male, but at least most companies are trying to rectify this. All male product managers too. Hiring female account managers or accounting staff doesn't really fix the inherent problem. But at this rate this is the last of their worries.
    - Other things where you'd get fired at any other company like harassment, bullying, verbal abuse, get belittled by senior management etc.


  5. Helpful (6)

    "A type of hell you never knew existed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Sydney
    Former Employee - Developer in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (More than a year)

    Pros

    One year at Freelancer is like 5 years at another company, progression is great and you'll get a great title - that is, if you manage to stay, and don't expect any salary increase with title changes.

    Cons

    I am only writing this to advise others to refrain from joining this workplace. Here is why:
    - The leadership team is...indescribable. Prepare to be sworn at, your work and your intelligence ridiculed, and to be humiliated in emails that are sent to the entire company. The worst part is that there is no HR.
    - The in-house legal team makes you wonder how they possibly obtained a law degree. But when you realise that the legal team and the Leadership team are all friends within the Sydney socialist circles, it starts to make sense - they definitely weren't hired because of intelligence or talent. Get ready to be bullied by them; they're anti-immigration and openly homophobic so give Freelancer a miss if you value your sanity.
    - They do not provide any kind of employee support. They previously refused to give time off for people with mental health disorders, that resulted in resultant court cases (google it).
    - The company is floundering - there is no growth and it will slowly die. Never work for a company that is struggling, it won't get you anywhere.
    - The pay is much below industry standard. Pigs are much more likely to fly than you getting a raise. How else is the leadership team meant to afford their Hummers (seriously).

    Advice to Management

    - Fire the legal team before someone ends up suing - it's not worth it.


  6. Helpful (2)

    "Talented Devs, terrible managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Freelancer (Less than a year)

    Pros

    Team leads are very helpful, some great office perks

    Cons

    Lack of process or defined ways of doing things

    Advice to Management

    HR team is very small - grow it! Also the flat structure does not work


  7. Helpful (5)

    "Great tech company with a egotistical CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freelancer full-time (Less than a year)

    Pros

    - Great community of talented people
    - Hosts lots of tech talks
    - Beer fridge always full and food provided by the company for overtime work
    - Great staff parties

    Cons

    - Managment doesn't give any constructive criticism about work produced. Only complains.
    - CEO Matt Barrie thinks he knows everything. He really knows his tech but his talent in marketing is terrible.
    - Management plays favorites
    - It's a boys club
    - Managment is very disorganized and tells you one thing but does the other.
    - Their turnover in staff is terrible and the company has a history of firing without reason.

    Advice to Management

    Put more trust in your staff. You've hired them for a reason. Give more constructive criticism to help with the process rather than being against it.

  8. Helpful (10)

    "It used to be good but........"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Freelancer full-time (More than 3 years)

    Pros

    Work here to get a job elsewhere. Tons of people have used Freelancer as a stepping stone and why not? It is good for graduates to get used to working on a codebase and solving problems. Compared to alot of other companies, you do have an exceptional amount of freedom in how to execute a decision once it's been made. There's so much to be learnt and the people are amazing. Learn what you need to know and start hunting elsewhere. Don't get sucked into the same pay, same role for years on end.

    Cons

    So so much.

    For starters, so many reviews speak of a boys club mentality, that you would be frowned upon if you left on time, and as true as they are(or were in some cases, some things have changed for the better), the biggest problem is a select few individuals who created a spineless management, who's attitude towards the company exists just to accept paycheck-to-paycheck.

    The leadership are there just to accept their paycheck with no real care about what each product is doing. This is evident in the way that they deal with product managers, and that relays down to team members. Micromanaging them and not letting the product manager make the pragmatic decisions needed, without listening to the team either.

    You'll find conversations that circle 4-5 times, going through stages of being a confirmed decision, progress has started, and the goals change 3-4 times within the span of several days, all without "data" and based on pointless questions that are asked just to prove a specific point. 2 weeks later, they'll ask why it's not done, then forget that they were the ones who said to put things on hold until a decision was made to push through.

    Key members of staff who have been there for years, will be gone overnight with no answers except "we just had to let them go". Confidence in keeping your job is low if you ask too many questions. That's why there's a strong belief of a "boys club".

    Don't expect a promotion or pay rise anytime soon either. You'll find better rates elsewhere, but do expect to learn a truckload while you're at Freelancer. Just know where to draw the line of sacrifice to learn, and know that you can learn anywhere.

    Advice to Management

    The company has always said that "the answers are in the data" so look at the correlation between the stock price and when the current director of growth was positioned. Anyone can find out when the current director of growth was put into that position, and anyone can look up the stock price. What does the data say?


  9. "Market research analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Analyst in Sydney
    Former Employee - Market Research Analyst in Sydney
    Recommends
    Positive Outlook

    I worked at Freelancer full-time (More than a year)

    Pros

    Friendly management. Good salary and perks.

    Cons

    Extensive working hours at times.


  10. Helpful (5)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Freelancer full-time

    Pros

    The office space is very original and it is located in the CBD
    Great data driven culture

    Cons

    Poor leadership. People in leadership positions have very little experience managing teams and projects.
    Aggressive culture. Probably caused by the poor revenue results over the last few years.
    Even though the structure is pretty flat, there is hardly any collaboration and no mentorship whatsoever from managers.
    No agile culture. More of an ad-hoc/chaotic culture topped by long hours of work which makes it a very unproductive environment.
    Salary is way below market average.
    The kitchen is tiny. You will have to go downstairs for lunch or eat at your desk.


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