Does Frontier Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier Communications employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Frontier Communications. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier Communications?

21% of Frontier Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier Communications 1.9 out of 5 for work life balance, 2.0 for culture and values and 1.6 for career opportunities.

What are the top reviewed jobs at Frontier Communications?

Account Executive (3) , Customer Service Representative (2) , Independent Contractor (2)

What are the pros of working at Frontier Communications according to real employee reviews?

"Decent pay and commissions when you get paid." ((in 4 reviews))

What are employees saying about Frontier Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier Communications redundancy and their outlook for job security at Frontier Communications in 2026.

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Frontier Communications

Frontier Communications Reviews

2.5

21% would recommend to a friend

(26 total reviews)

8% positive business outlook

Ratings by category

3.3

Diversity and inclusion

2.8

Compensation and benefits

2.0

Culture and values

1.9

Work/Life balance

1.6

Senior management

1.6

Career opportunities

Frontier Communications has an employee rating of 2.5 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

26 reviews

3.0

23 Mar 2026

Pros and Cons of being a technician at Frontier Communications

Sales & service technician ii

Recommend

CEO approval

Business outlook

Pros

- Unionized - Good pay for the work - Little micromanaging

Cons

- Stress of the job - Poor inner technician camraderie - Little to no understanding of why the company was/is failing.

2.0

15 Jan 2026

Decent Pay at the time from 2015-2017

Small business account manager/sales

Recommend

CEO approval

Business outlook

Pros

Consistent Pay. Local Service Techs that cared about making sure customers were taken care off.

Cons

Company that had a lot of infrastructure issues and ended up having to lay a lot of people off and eventually go out of business in the area.

1.0

3 Oct 2025

Nope

Network engineer

Recommend

CEO approval

Business outlook

Pros

Super good benefits, fantastic health plan

Cons

Treat salaried employees as if hourly, no training, a terrible work culture, would never recommend to anyone

Viewing 1 - 3 of 26 Reviews

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Frontier Communications

Frontier Communications Reviews

Ratings by category

Reviews by job title

Pros and Cons of being a technician at Frontier Communications

Decent Pay at the time from 2015-2017

Nope

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