Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Part Timers" ((in 25 reviews)); "Work from home is available" ((in 16 reviews)); "flexible schedule and easy work in call center ambient in the downtown of the city with easy access." ((in 12 reviews)); "Good work environment" ((in 11 reviews)); "Good colleagues, no more pros" ((in 8 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 51 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 22 reviews)); "Little much pressure and irresponsible hr's" ((in 10 reviews)); "No benefits nor workstations." ((in 9 reviews))

What are employees saying about Fusion BPO redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO redundancy and their outlook for job security at Fusion BPO in 2026.

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Fusion BPO

Fusion BPO Reviews

Item: Fusion BPO
Rating: 3
Author: Former employee - Customer Service Agent

2.9

33% would recommend to a friend

(557 total reviews)

28% positive business outlook

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 557 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

557 reviews

3.0

15 June 2026

Promoted quickly, but constant conflicts and poor management

Team lead

Recommend

CEO approval

Business outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

3.0

12 June 2026

Salary

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Employee centric company but not always

Cons

Nothing as such in the cons

Viewing 1 - 3 of 557 Reviews

Jobs at Fusion BPO

Senior Executive – Back Office & Operations BPO | Fusion CX, Melbourne, Australia

Senior Executive – Back Office & Operations BPO | Fusion CX, Brisbane, Australia

Senior Executive – Enterprise Retail & eCommerce Sales – Fusion CX, Melbourne, Australia

Senior Executive – Enterprise Retail & eCommerce Sales | Fusion CX, Brisbane, Australia

Senior Executive – Seller Services & Marketplace Operations | Fusion CX, Melbourne, Australia

Melbourne

View job