1. Communication from leadership was often unclear. Employees were sometimes reprimanded without proper explanation, which created confusion and stress.
2. Reimbursement processes were super slow and lacked transparency, requiring repeated follow ups with no clear timelines.
3. Feedback raised to senior leadership rarely resulted in clear decisions or follow through, which made escalation feel poor and ineffective.
4. Internal communication issues occasionally led to misunderstandings that affected morale and trust within teams.
5. Leadership approaches sometimes felt personal rather than professional, creating an emotionally heavy work environment.
6. Accountability was inconsistent. Issues were often reframed instead of being addressed directly and constructively.
7. Workplace safety concerns were not always handled in a way that reassured employees, which affected confidence and psychological safety. Some are even traumatised.
8. Meetings frequently ran far longer than scheduled, impacting productivity and work life balance. One time I had to sit for 15 hours in a room just to listen to grandfather stories.
9. Organisational structure and reporting lines changed often, causing confusion and instability.
10. Workload expectations were sometimes unrealistic, with limited consideration for employee capacity or wellbeing. Even when the staff are sick, they still need to do work. Sick is not an excuse to not do work.
11. Feedback was occasionally delivered publicly instead of privately, which affected morale. And this happened quite often recently.
12. Commitments related to compensation and KPIs were sometimes unclear or not delivered as initially communicated.
You may be a mountain that refuses to move, but I chose to walk away with clarity and dignity. As Sun Tzu teaches in The Art of War, the greatest strength is winning without fighting. Sometimes choosing peace is the strongest decision of all, and that, to me, is the true meaning of being Malaysian.