GTT Communications has an employee rating of 3.8 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there.
Great Network and products to sell. One of the industry's best Tier 1 networks. Direct management is wonderful to work with and sales support work very hard for your team. GTT HQ is Arlington, VA for Americas division.
Cons
C-Suite and upper management are only here to support and get the largest return possible to the investors that bought the company out of bankruptcy 2 years ago. All expenses, marketing and travel budgets have been cut. Expect to have the industries highest quota of $12,000 to $17,000 with average to low base salary. It is a constant boiler room to make sales to support extremely high quotas in the hunter roles.
Strong exposure to a wide range of network technologies and protocols (EIGRP, OSPF, BGP, MPLS, SD-WAN, etc.).
Hands-on experience with industry-leading network equipment (Cisco, Juniper, Accedian).
Opportunity to work in a 24/7 global support environment, enhancing problem-solving skills under pressure.
Structured ticket ownership model that promotes accountability and timely resolution.
Supportive management that encourages professional growth.
Collaborative work culture with cross-functional teams and field technicians.
Opportunities to lead and manage teams during managerial absences.
Continuous learning environment with exposure to advanced network concepts.
Hybrid work model providing flexibility in work location.
Good platform for building a strong foundation in network engineering and operations.
Cons
Workload can be intense during peak periods and escalations, leading to occasional stress.
Off-hours and night shifts are common due to the 24/7 support model, which may affect work-life balance.
Communication between some teams and departments can sometimes be slow or unclear.
Resource allocation during high-demand situations could be improved for smoother operations.
Limited opportunities for rapid promotion within short time frames.
Some processes and documentation may need updating for better clarity and efficiency.
According to anonymously submitted Glassdoor reviews, GTT Communications employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at GTT Communications. This rating has decreased by 4% over the last 12 months.
74% of GTT Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GTT Communications 4.0 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.