Gearset Customer Success Manager reviews

5.0

100% would recommend to a friend

(5 total reviews)
avatar

Kevin Boyle

100% approve of CEO

100% positive business outlook

Reviews by job title

5 reviews
5.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Joining Gearset has hands down been the best career move I’ve ever made. From day one, I was encouraged to think about my long-term goals and not just the role I was hired into. What’s blown me away is how eager everyone, from management to teams across the business, have been to help me grow. Whether it’s learning a new skill, picking up experience in a different area, or diving into cross-functional projects, I’ve been supported every step of the way. The culture here doesn’t just talk about development it lives it. And that’s something I’ve never experienced before.

Cons

Gearset is an incredibly powerful (and yes, sometimes complex!) and that can feel overwhelming at first. But what’s made all the difference for me is the support. Whenever I hit a wall trying to understand a feature or a technical concept, I’m not left on my own. Between the fantastic learning resources and a team that genuinely wants to help, I always come away with clarity. Sometimes that means chatting directly with the developer who built it. Other times, it’s a deep dive with the Product Manager who shaped the vision. That kind of access and openness makes a huge difference in helping me put my best foot forward. It’s one thing to work at a company that builds great tools and cares deeply about their customers, It’s another to be part of a culture that helps you grow while they do it.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 112 Gearset reviews submitted anonymously by Gearset employees. Read employee reviews and ratings on Glassdoor to decide if Gearset is right for you.