Genesys Works Reviews

3.4

58% would recommend to a friend

(96 total reviews)
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Jeffrey Artis

58% approve of CEO

35% positive business outlook

Genesys Works has an employee rating of 3.4 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genesys Works employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

96 reviews
5.0
30 May 2022

Great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A Great place to work

Cons

I do not have any comment

1.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Program staff is a team of talented, thoughtful, and innovative individuals with so much untapped potential. Program coordinators, managers, alumni team, and support staff create a supportive environment despite the toxic culture that exists. The program model is strong and has potential to be really great...maybe under better leadership or at a different organization. Lastly, students make the work worth it. The relationships with them are a constant reminder of why this work is important. So much respect for their work ethic and ability to succeed.

Cons

Lack of Knowledge at the leadership level is detrimental to the well being of the Chicago site. The Executive Director is very underqualified for the role. It is very disappointing that a position like that is in the hands of someone with no nonprofit management experience or even adequate experience working with minority youth. At times, comments were made about not ever having looked at nonprofit financials or not having any clue how to strategic planning works. As someone who takes those things seriously, it was hard to process those comments. There is a big disconnect with staff and no cultural competency of what students need. Inequitable hiring/promotion undermines the idea that hard work, performance, and tenure leads to moving up. The environment is meant to lift people up to advocate for themselves and use their voices. But, an environment where people cannot speak up is being created. Staff turnover has been very high. People are leaving because of how toxic power dynamics are. Do better! Staff and students deserve more. Professional development is said to be a priority yet the staff is made to feel unqualified when they want to tackle new projects or have new ideas. How can your people grow in their careers, when the opportunities for them to lead projects are non-existent? Strategy seems to be misunderstood as well. Staff is exhausted, yet their concerns are not given proper weight. How can this site grow when the people power and institutional knowledge is quickly leaving? It is a reactive, not proactive culture.

1.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

I’ve worked a lot of places. Flat out abusive places, bureaucratic places, collaborative places...this one tops the list with oddly incestuous and strange nepotism and insular, toxic culture from the top down. This organization purports to help youth, but actually uses the labor of low-income youth trying to support their parents and families to pad the pockets of their incompetent national managers. This organization is uniquely toxic in its inability to communicate, implement positive cultural change, or have any organizational effectiveness, as well as it’s very specific brand of micromanagement that is odd in the specificity of its level of inappropriateness. The kind of behavior and management technique senior leadership gets away with is the kind of behavior that spoiled and self centered celebrities who surround themselves only with people who agree with them and lavish them with praise can compare to.

Cons

The organization itself had an odd brand of mismanagement that unfortunately shows no signs whatsoever of improvement. This organization will likely run itself into the group by its shortsighted financial, organizational, and cultural practices, which include an unhealthy level of top-down criticism that is framed as positive feedback and self reflections, which is truly an expression of the overall nature and beliefs of the organization. If you fit in with the status quo and suck up to those above you, and keep your mouth shut, you’ll get paid. Not the greatest lesson to teach low income youth trying to keep a roof over their families heads, but a true one in many instances nonetheless.

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Genesys Works Response
6y
Thank you for taking the time to provide feedback. We regret to hear that you feel this way. We value and consider all feedback and we’re committed to continuing to find ways to improve our organization and culture. We’d appreciate the opportunity to learn more about your experience and how we can improve. Please email us at feedback@genesysworks.org so that we can further connect regarding the issues you raised.
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Glassdoor has 131 Genesys Works reviews submitted anonymously by Genesys Works employees. Read employee reviews and ratings on Glassdoor to decide if Genesys Works is right for you.