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      Get Set UK

      Engaged employer

      Get Set UK Reviews

      3.6

      65% would recommend to a friend

      (143 total reviews)

      Thomas Harley

      78% approve of CEO

      69% positive business outlook

      Get Set UK has an employee rating of 3.6 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Get Set UK employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      143 reviews
      1.0
      27 Oct 2022

      Extremely toxic work environment

      Client relationship manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The front line staff were nice

      Cons

      Everyone's extremely overworked. The upper management are extremely condescending and all have power complexes. There is absolutely no organisation and very little training but you're expected to produce results from the point that you start working. When employees complained about being overworked, the second in command of the business said "they're not getting paid national minimum wage" and went on to listen to none of our grievances, merely implementing further admin tasks, to an already unnecessarily admin heavy role, and micromanaged us to a level that caused nervous breakdowns. I've had colleagues, who are battling mental illness, sacked with no remorse after not hitting their target and colleagues sacked, who are dealing with physical illness, sacked for the same reason as above. Horrible. Horrible work environment.

      avatar
      Get Set UK Response
      3y
      Thank you for your feedback. Get Set UK is committed to employees' development, fair pay, and well-being throughout their journey with the company. Traning &Development We have a track record of success delivering 6 months onboarding programs that offer 50 hours of soft skills training and on-the-job training for all new starters. We also offer continuous development opportunities for aspiring leaders and a range of courses for staff willing to develop within the organisation. Salary In July 2022, we upgraded all salaries to match the industry standards and we can confirm that all salaries are exceeding London Living Wage. Well-being & Mental Health Get Set UK is offering all employees from the first day of employment access to private health insurance that allows them to access physical and mental health professional services. In addition, we provide special access to wellness programs targeted at improving staff mental health and supporting them through personal struggles.
      2.0
      14 May 2025

      Get Set for chaos

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My team was great and got on with my line manager

      Cons

      The tupe process was disorganised and a lot of staff were lost in the process due to Get Set showing no care or consideration for staff. We were given no welcome, induction or training, just a half hour briefing telling people the consequences of poor performance and absences. Targets and performance is all that is cared about, to the detriment of staff wellbeing - this is not a priority and there is very little offered by way of support. Service user wellbeing is also not considered. The company is trying to grow at a rapid rate, with core services such as HR not growing at the same rate. Key elements such as health and safety and premises management had no solid processes which was concerning. I rarely leave reviews, especially negative ones, but this is truly the worst company I’ve worked for, which is a shame as it really has potential but the culture and senior management seem to have evolved so far away from the the values and original ethos of the company.

      avatar
      Get Set UK Response
      1y
      Thank you for sharing your thoughts. We’re sorry to hear that your experience didn’t reflect the supportive and values-led culture that so many of our colleagues know and contribute to. Transitions can be challenging, and we recognise that not everyone’s journey into the business is the same. While we may not always get every detail right during periods of growth, we are committed to listening, improving, and ensuring that all team members feel welcomed, supported and set up to succeed. We’re proud of the work we do and the impact our teams make every day, and we remain focused on building a culture where performance and wellbeing go hand-in-hand. We wish you the very best in your future.
      1.0
      1 Mar 2023

      Lack of professionalism

      Employment advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is very supportive as everyone is going through the same situation.

      Cons

      - The management lack a lot of professionalism as they don’t know how to manage a team of 10 people. - the organisation in general has a high turnover rate due to the work load and office toxicity.

      avatar
      Get Set UK Response
      3y
      Hi, Thank you for your feedback. We are pleased to hear that you found your team very supportive and we are sorry to hear about your experience with the management team. We value our employees and former employees' feedback, therefore we would like to understand the areas of development you consider managers should improve. We would appreciate you emailing us at hr@getsetuk.co.uk to book a call and discuss your concerns further. Thank you
      Viewing 1 - 3 of 143 Reviews
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      ReviewsGet Set UK reviews

      Glassdoor has 149 Get Set UK reviews submitted anonymously by Get Set UK employees. Read employee reviews and ratings on Glassdoor to decide if Get Set UK is right for you.