Glenhawk Reviews

Soon as I started my first day- there was no proper introduction. I was given a piece of paper with some passwords and asked to complete learning. This was completely opposite in contrast to the team’s chat which was full of welcoming messages. So I completed this as I waited for either one of the compliance team members to guide me (basic guidance) as to what is required. I was made to wait and then at random showed what I was to do. A few days in I kept practicing and as this is something completely new to me, I made minor mistakes which at the time were not considered an issue as such. I will elaborate on this point as we go further into my experience- so come towards end of 2 weeks, i was asked to run through compliance checks end to end without any support and expected to just run with it and learn along the way whilst no other member of compliance touches the mailbox (I would see them scrolling their phone of the internet or cracking jokes around the office) which to me was a massive red flag as a team supports one another, rather than remove something from their responsibility completely (especially someone who’s not even a month in) I believe the leadership and the CEO are amazing people, unfortunately thats shadowed by the darkness of compliance and obviously this reflected on me the most as I was part of this motive-less team. Moving onto the wellbeing aspect of a work life, this was non-existent as I was expected to work like a horse.. I would stop to have some little talk with people but the thought of being asked to ‘achieve unrealistic targets’ was on my mind so I would just drop the talk and stare at the screen again. I came across many red flags (mainly compliance as I was part of this team) again the CEO and other leaders are absolute angels as they look after you and motivate you, however then it comes to compliance where dreams are shattered as you’re looked at for the quantity rather than quality, basic understanding that you are bound to make mistakes when rushing through cases. Also when in our monthly meetings the compliance manager would ask what I support I need, & I would request a session to get a better understanding or learn, which would never occur. These were promised yet never ever given. I learnt what I did through my own mind and through my own research. Also a few weeks into the role, the biggest red flag to me came when I had to stay at home as an emergency (Take my mum for her hospital check ups) & I was made to feel terrible about this. As well as being compared to the other person in the compliance team, bearing in mind these two people had known each other from education days and always got their gossips in regarding other members across the team. In a nutshell, I was set up from day one to fail. Also, I don’t even feel bad because I gave my 100% and at times this is enough to be satisfied. I don’t hate the company, in fact the CEO is a wholesome guy with so much love and respect towards their staff, it’s a shame they’re stuck with some two faced people, especially the compliance team. Apart from the CEO, the man they refer to as ‘D’ acts like he owns the company and doesn’t even have decency to speak to me since I joined. It’s a shame I thought I was joining a growing team, turned out I was a third wheeler in some strange office friendship, these guys were older than me and knew one another since way before their adult lives. Alas, I’m glad they made the process of terminating my contract so quick, I went into the office, they set up a meeting for midday, & in the meeting I wasn’t even given a minute to talk to them, they notified me of my termination and asked to stay at home from the next day, whilst this man ‘D’ was yet again sitting on a chair as the compliance manager probably didn’t know how to go about this (she always used to act nice but had some sort of issues with me). All I can say is, this was a traumatic experience, especially as I came from a successful company like NatWest.