Bad pay. HR is not very upfront, I got gaslighted into thinking I was in a graduate programme (where I would be moving into different departments across the company) was instead in the collections department the whole time. They also don't care about employees mental health , especially in my department where we undergo a lot of verbal abuse. They lack any Employee Assistance Programmes. Hours were bad too, for the amount of salary I received as well. Also training programs are more 'sink or swim', definitely a steep learning curve.