Go1 Reviews

3.6

61% would recommend to a friend

(263 total reviews)
avatar

Chris Eigeland

69% approve of CEO

61% positive business outlook

Go1 has an employee rating of 3.6 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Go1 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

263 reviews
1.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

- Lunches on Fridays - cheers Tiff - Free parking / you dont have to battle traffic into the CBD - SDRs are a nice bunch, our manager is a nice guy - Co-founders are nice when they are in the office - Product has the potential to do a lot of good in the world

Cons

- The people are good on their own, but as a group the office is just majorly depressing - I seriously dislike going into the office. - None of the teams get on - account execs just steal deals from customer success and don't help any of us. We might as well be working for different companies. - Progression is not a thing - if you are interviewing ask about how many SDRs get promoted and how the AEs are doing. My mate was offered a promotion a few months ago from SDR to CS but he quit rather than take it because he knew how toxic this office is and he was the top performer. I’ve also heard that the new performance plans are based on 3 months of work, if you miss any of your targets for 3 months you get fired, if you hit for 3 you get promoted... regardless of past performance… there have been +20 SDRs since I've worked here, only 1 has been promoted. - Support: the HR team are pretty useless, I don't really know what they do because we don't feel supported at all. Lots of "supportve" slack messages when things are happening but no real action. They just like drinking tea and floating about and creating performance plans for jobs they don't understand

1.0
11 Mar 2020

Don't waste your time

Recommend
CEO approval
Business outlook

Pros

- Some good people to work with and having drinks on a Friday afternoon. - Good product, but very hard to sell.

Cons

- They have hired extremely badly. Bought on a senior generalist manager who was a dictator with no idea how to sell a SaaS product. They then hired there friends who knew even less! Tried to change the commission policy but failed to deliver because everyone was so unhappy. - The product is extremely hard to sell because they don't know who there market is. - I was put on performance even though I was one of the best billers, all because I challenged these new managers. - I was getting about 15 leads a month when I first started, that dropped to about 3 a month if we were lucky. Apparently it was still my fault for not performing! - Very bad culture with some poor managers still in place. A lot of people just trying to make themselves look good for promotion. Apparently there is a new executive manager looking after HR who likes to fire people.

1.0
25 Aug 2023

Avoid working here!

Recommend
CEO approval
Business outlook

Pros

Glassdoor is making enter a certain number of characters here, however in short, there are no pros to working at Go1

Cons

Terrible management, no vision or strategy, multiple rounds of layoffs, no pathways for promotion and all benefits stripped many months ago and never returned. Working here is like being in a never-ending state of chaos, which is deeply impacting the customer experience. Managers are asked hard questions, and they simply deflect, because they need to save face. I would never recommend working here to anyone.

avatar
Go1 Response
2y
We are truly sorry to hear about your negative experience with our management and overall company environment. We pride ourselves on the many progression stories we have to share at Go1 and the many learning pathways and resources available to all of our employees. We're sorry to hear you didn't feel there was progression available to you. We agree that we've been through a lot of change. After some tough decisions, we feel very clear on our long-term vision and strategy moving forward, and if you are still a current employee, we encourage you to consult our HR team so we can work on some solutions for the issues you've raised. Once again, we apologize for the difficulties you've experienced and appreciate your candid feedback.
Viewing 1 - 3 of 263 Reviews

Glassdoor has 274 Go1 reviews submitted anonymously by Go1 employees. Read employee reviews and ratings on Glassdoor to decide if Go1 is right for you.