Gong Cha Reviews

3.6

63% would recommend to a friend

(398 total reviews)

33% positive business outlook

Gong Cha has an employee rating of 3.6 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gong Cha employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

398 reviews
4.0
15 Feb 2026

review

Recommend
CEO approval
Business outlook

Pros

opportunity to get the free drinks

Cons

have to work in fast pace environment

2.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good mind-numbing job (does not demand much from you) Easy work (clean, make drinks, take orders)

Cons

Customer service leads to unpredictable experiences Mainly just rude encounters with apathetic customers

4.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- small store - nice co workers

Cons

- can be pretty stressful - busy depending on locations - lots to remember

Viewing 1 - 3 of 398 Reviews

Glassdoor has 416 Gong Cha reviews submitted anonymously by Gong Cha employees. Read employee reviews and ratings on Glassdoor to decide if Gong Cha is right for you.