Can be a good place to work only if you (and your boss) are part of the clique
Pros
There's a lot of very kind passionate people that work there. Unfortunately, they aren't the ones in charge. If you are working in the mission programs, don't expect to see increased funding or a raise, but you'll probably avoid the worst of these issues. Stay away from the administration side at all cost.
Cons
Where do I start? There are millions of dollars in the bank that went to promotions for the executive team under the guise of "restructuring" even though the organization stayed the same size. Multiple people (who were competent and good to work with) were fired or forced out for questioning these decisions. Meanwhile, the organization cannot keep enough retail employees on staff, but won't consider raising their wages. Similarly, during the pandemic, only the executive team was allowed to work from home. I guess the lives of the other admin staff weren't as important. My team, which worked together incredibly well, were treated like peons by the (now) Senior Vice President of Mission Advancement. She has systematically forced her way up the ranks of the organization despite being unqualified and shockingly incompetent, and made the lives of many people under her miserable for various reasons. She has no background in accounting, marketing, or fundraising/development, yet has dictated the direction of all of those departments and will not listen to the people who know what they are doing. She clearly picks favorites and won't even acknowledge or talk to you in the break room if you aren't one of them. After she undermined my department, it is now merging with another department, both to be run by a close friend and former coworker of hers who she recruited in to her role after getting a big promotion. The CEO is inexperienced and seems to listen to any advice the aforementioned person gives her. There are many, many, more examples of favoritism and incompetence, but just know that to be successful in the Goodwill Omaha admin staff, you have to either be willing to be completely beaten down by executive micromanaging, or want to participate in cliquey high-school-style drama. Goodwill Omaha is clearly heading back to the scandals of 2016, which is a shame, because it was the best job I've had, despite the poor leadership. The level of administrative bloat, executive incompetence, and unwillingness to trust people to do their jobs will ultimately lead to another collapse.