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      Gripped

      Engaged employer

      Gripped Reviews

      4.0

      70% would recommend to a friend

      (17 total reviews)

      Stephen Eveleigh | Ben Crouch

      100% approve of CEO

      72% positive business outlook

      Gripped has an employee rating of 4.0 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gripped employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      17 reviews
      1.0
      5 Oct 2023

      High staff turnover

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team are really friendly young minds with a strong aptitude to learn. For many this is their first job and only work environment they know. There are some interesting clients

      Cons

      Unfortunately all of this is coupled with a high turnover rate and micromanagement meaning that the remaining team are constantly over worked to continue to deliver committed work. The benefits and work environment aren’t as described or competitive in 2023 and the working style leads to team members constantly being called out publicaly for any errors.

      avatar
      Gripped Response
      2y
      First off, a thanks for sharing your thoughts. It’s valuable for us to hear feedback. It’s great to hear that you found our team welcoming and full of talented people. We’re proud of the team we have here at Gripped and the learning environment we’ve all built together. Working in a dynamic, fast-growing agency like ours can indeed be incredibly rewarding, yet it can also present steep learning curves and a brisk pace. We're committed to a culture of active feedback – giving and receiving it openly and encouraging dialogue in the office. We believe this approach drives excellence, both in our team and in the service we provide to our customers. Regarding staff turnover, we're aware that this is a crucial metric and one that we see as critical. Our turnover rate over the past year has been 12%, which is significantly lower than the industry average of 25%-32%. We take this as a testament to our dedicated team, whose hard work, effort, and intelligence are the driving forces behind ours and our customer success. As for the benefits and work environment, we're concerned to hear that there were aspects you found lacking. Continuous improvement in these areas is important to us. So we regret that we didn't have the opportunity to address any shortcomings you perceived during your tenure. We're committed to ensuring that our benefits and work environment are not only competitive but also genuinely valued by our team. If you’re open to discussing your experiences further, we’d would welcome the chance to learn more. Please feel free to reach out to either of us.
      1.0
      26 Sept 2023

      An abysmal experience…

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A team of nice, decent people. The managers are hard working and considerate. People are helpful and supportive upon joining the team- this does not extend to the founders. For a lot of first and second jobbers, this will absolutely be a launchpad: when they move on from Gripped they’ll be grateful wherever they end up and know what not to look for in a company.

      Cons

      Huge turnover. The founders run the office in a fashion that I thought didn’t exist anymore. Calling out staff on desk. Undermining people publicly and in general displaying unkind and standoffish behaviour. There is a complete lack of flexibility for hybrid working despite what it says on the website- many team members have to be in the office 5 days per week despite what they are advised that they are allowed to do. Many members of the team risk burn out by working way beyond contracted hours to get work completed which is not seen as a problem by the founders. Absences are high and regular across the business as a means to mitigating stress. The biggest problem is that the founders are rarely challenged so think that their way is the highway and that treating people poorly and rewarding them with fruit, biscuits and beer and a monthly team event is enough to convince people that they are working in a balanced environment.

      avatar
      Gripped Response
      2y
      Thanks for taking the time the time to share your experience with us. It’s important that we hear what our team thinks, the good and the not-so-good. It’s great to hear you found the team and managers nice, hardworking, and supportive. We’re proud of the team we have here at Gripped. Now, let’s talk about the tough stuff you mentioned. High turnover this is a tricky one. We’re at about 12% turnover, which honestly, is lower than the industry average (25%-32%). We get even one person leaving can feel like a big deal, especially in a close-knit team like ours. We definitely don’t want anyone feeling called out or undermined. That’s not what we’re about. But, we’re a fast growing business that moves at pace to keep our customers happy. The environment we’ve created is one were everyone can give feedback and while we know some people struggle with feedback we know our team ensure its constructive and delivered in a way that benefits the individual, the group and most importantly our customers. About hybrid working – yep, we do offer it post-probation, and we believe in the magic that happens when we all collaborate in person. But it looks like there might be some confusion about how this policy plays out in real life. We’re on it and will make sure it’s clear for everyone. On the long hours – this is something we’re really conscious of. We get a bit worried IF we see the team working out of hours. There are times when we need to rally for our customers, like out of hours website go-lives, but we always make sure you get that time back in lieu. We know some of our team are passionate and choose to think about work outside of core hours. We love that drive, but we also constantly chat about keeping a healthy balance. We’re all about making sure you don’t feel overworked or unsupported. We've never asked anyone to work beyond their contracted hours, and proactively ask people what's causing them to, if we see it happening. Your suggestion for an anonymous survey is a good idea. We’re keen on getting a pulse check on how everyone’s really feeling. And you’re right about training for our managers – they're the backbone of our team, and we want to make sure they have all the support and skills they need. If you’re up for a chat, we’re here and ready to listen. Your input helps us fine-tune things and make Gripped a better place for everyone. Thanks again for the feedback it helps us grow and get better every day.
      5.0
      15 Mar 2023

      A great place to work and grow!

      Website specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is incredible - supportive, knowledgeable, and passionate about their work. Working here is a blast because of the company's innovative approach to digital marketing and everything they do. What's even better is the emphasis on professional growth. Whether you attend training sessions, work on new projects, or collaborate with different teams, there are always opportunities for skill development. The management team encourages everyone to take ownership of their work and welcomes new ideas with open arms. The company culture is top-notch; the team is composed of intelligent, kind, and fun people, so there is never a dull moment. They organise informal and formal social/sports events most weeks.

      Cons

      It can get very busy at times.

      Viewing 1 - 3 of 17 Reviews
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      ReviewsGripped reviews

      Glassdoor has 18 Gripped reviews submitted anonymously by Gripped employees. Read employee reviews and ratings on Glassdoor to decide if Gripped is right for you.