Does Ground Team Red pay their employees well?

According to anonymously submitted Glassdoor reviews, Ground Team Red employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ground Team Red. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Ground Team Red?

40% of Ground Team Red employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ground Team Red 2.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Ground Team Red?

Guest Service Assistant (14) , Guest Service Agent (6) , Guest Services (6) , Executive (5) , Cargo Agent (4) , Duty Manager (4) , Customer Service (3) , Cargo Officer (2)

What are the pros of working at Ground Team Red according to real employee reviews?

"Good salary compare to other ground handler" ((in 6 reviews)); "Competitive pay" ((in 3 reviews)); "Great colleagues" ((in 3 reviews)); "Fast paced working environment." ((in 3 reviews)); "Best benefit." ((in 3 reviews))

What are the cons of working at Ground Team Red according to real employee reviews?

"No work life balance." ((in 5 reviews)); "no bonus since pandemic 2019" ((in 4 reviews))

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Ground Team Red

Ground Team Red Reviews

2.7

40% would recommend to a friend

(64 total reviews)

38% positive business outlook

Ratings by category

3.2

Compensation and benefits

2.7

Career opportunities

2.6

Culture and values

2.5

Diversity and inclusion

2.5

Senior management

2.0

Work/Life balance

Ground Team Red has an employee rating of 2.7 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

64 reviews

3.0

3 Oct 2025

Great place to gain knowledge but not to settle

Guest services

Recommend

CEO approval

Business outlook

Pros

Flight benefits Not too busy Able to study international carrier Meal allowance Acknowledged by airlines reps

Cons

Slow career advancement High staff turnover Biases Not too friendly work culture Small bonus

1.0

29 July 2025

Super duper exhausted

Airline customer service agent

Recommend

CEO approval

Business outlook

Pros

Can travel by paying only 10%

Cons

No work life balance, very hectic, basic salary RM2.1K plus RM700 for allowance + OT dipaksaaaa ya, sejam RM15 lebih. For Muslimat, really face challenging to pray bcs need to remove make up then touching up back before returning duty. Only 20 minutes asking for pray is actually not enough ya. Everyday rushing to make sure didn't leave prayer. To remembered, lip should be red colour n grooming need to be satisfying. I tireddd n happier after resign. Very grateful

1.0

25 July 2025

Guest services

Gsa

Recommend

CEO approval

Business outlook

Pros

90% discount flight Free 10rm meal perday Liase with people around the world

Cons

No life balance Eating time and worklife exhausted Staff will exhausted for long term work Too much seniority and politics to get higher position

Viewing 1 - 3 of 64 Reviews

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