14 Dec 2016
Guardian Services Response
9yThank you for your feedback. I'm sorry to hear that your employment experience did not meet your expectations. You’re correct that the prior six months have been a challenging growth phase for us, doubling the size of any company in a short time frame puts stress on the people and processes. I’m incredibly proud of our team for their hard work and dedication during this time.
Regarding payroll, we take every employee inquiry seriously. Our technicians work hard and deserve every dollar earned. If you would like to reach out to me directly (info@guardiandallas.com), I would be happy to review your payroll at any point during your employment to determine if any mistakes were made, and if so correct them immediately.
Currently, we hold companywide meeting once a month. This is our only opportunity to discuss in an open setting any changes to benefits, policy, or structure. We pay full hourly time for the meeting and provide a meal. I feel that these meetings are essential to the ability of our leadership to connect to our field staff and answer their questions.
On the final point regarding safety, I would like to state that the safety of each and every team member is our top priority. We work to insure that every technician has the proper footwear, safety equipment (PPE), and training (all company provided) to execute their role in the field with zero accidents (our goal). I’m very proud of our safety record (NADCA Safety Award 5 years in a row) and will continue to work hard to insure the safety of all my employees.