Pros
In general, most of the staff are great people to work with and extremely collaborative and supportive.
Cons
Product differentiation is increasingly disappearing. Difficult product to sell or communicate the value to customers. Most target customers don’t need the product, can easily get by with their own solutions, or one of the competitive offerings that are much easier to use. The culture of the company is significantly changing. The executive team has no solution or plan to address the challenges within the company. They have become very distrusting of workers and believe employees are not working if they are not in the office. Time in the office and hours people work has become a regular message in company meetings. The entire US sales team has turned over in the past 12 months. Salespeople in Belgium are regularly quitting because they are struggling to make their numbers. Micromanagement is increasingly the norm. Some managers have been asked to monitor their staff’s calendars to make sure they are working their full hours. Senior management appears to be totally focused on minor details and does little to no strategic planning. There is little onboarding for new sales or SDR staff. The Boston office is under increasing pressure to perform. Lack of revenue resulted in a recent 30% RIF in US staff. Belgium employees received an 11% government mandated salary increase in January while most of the US received a 0% increase. Executive commitments mean little. The new CRO personally hired by the CEO lasted only 3 weeks. Bare minimum benefits package for the US office. Health insurance has an extremely high deductible. It is the worst plan offered by Blue Cross. There is no 401K company match, despite comments it’s a few months away, for the past 2 years. In short, looks like this ship has hit its iceberg. Think twice if you are thinking of joining. Confused strategy. Executive team doesn’t have a plan for the future.