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      Guesty

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      Guesty Reviews

      3.6

      76% would recommend to a friend

      (240 total reviews)
      avatar

      Amiad Soto

      76% approve of CEO

      68% positive business outlook

      Guesty has an employee rating of 3.6 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guesty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      240 reviews
      5.0
      29 Nov 2025

      Flexibility, transparency, and great culture

      Onboarding specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone I worked with was absolutely lovely. This company really cares about your work experience and actually listens to suggestions / feedback. Management is constantly improving processes to make life easier for employees. The pay is great and makes sense in relation to the workload. There is a lot of flexibility RE work hours, time off, processes, etc. They care about the workload getting done, and leave the rest to you within reason. I never felt micromanaged, and always felt supported.

      Cons

      This was not an easy job by any means. On certain occasions there were not enough on-boarders to handle the workload. Management tried there best to resolve the issue, however hiring and training new staff takes many months so there is really no easy solution to the fast increase in volume of accounts. You will never be clocked watching in this role as there is always too much to do and not enough time to do it.

      3.0
      11 Nov 2018

      Great people/employees - terrible management.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the best people you'll ever work with, fun and dynamic environment, company trips, social events. The product itself is fantastic, full of promises and really interesting, fun to work with and learn.

      Cons

      You're just a cog in a machine, not an employee and will be treated as such. Management asks for pro-activeness and out of the box thinking, but they shove all ideas forward under the rug. There is no communication whatsoever between managers and employees, or other departments. HR does not know how to deal with complaints and matters they should be equipped to. People are afraid to speak out about many issues, causing a bad atmosphere sometimes.

      avatar
      Guesty Response
      7y
      Hi-thank you for this review! We will look into your advice, the last thing we want is for our employees to feel this way. HR supports the company by looking after and developing our biggest asset-the people.
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      Glassdoor has 261 Guesty reviews submitted anonymously by Guesty employees. Read employee reviews and ratings on Glassdoor to decide if Guesty is right for you.