Question 1

Does HGS pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at HGS?

Accepted Answer

53% of HGS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HGS 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at HGS?

Accepted Answer

Customer Service Representative (45), Customer Service Representative (CSR) (10), Customer Service (9), Team Leader (5), Technical Support Engineer (5), Customer Service Advisor (4), Process Associate (4), Senior Process Consultant (4), Analyst (3), Call Center Representative (3), Process Consultant (3), Sales Associate (3), Call Agent (2), Call Centre Agent (2), Claims Processor (2)

Question 4

What are the pros of working at HGS according to real employee reviews?

Accepted Answer

"Work from home was convenient" ((in 15 reviews)); "Good benefits" ((in 7 reviews)); "Good training and customer service experience" ((in 6 reviews)); "we are having good teams to face any kind of challenges" ((in 6 reviews)); "Good work environment and flexible" ((in 5 reviews))

Question 5

What are the cons of working at HGS according to real employee reviews?

Accepted Answer

"It will be night shift and less salary" ((in 21 reviews)); "Less pay and bad influential people" ((in 14 reviews)); "Poor management" ((in 9 reviews)); "Long hours and no other than that" ((in 3 reviews))

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